Open Folder and Subfolders

[Kevin M. Cox]

I'm seeing different behavior in the right-click menu of the navigator for two folders that reside at the same level that I can't figure out how to explain.

I am getting the "Open Folder and Subfolders..." options on some folders but not others (see attachments). Does anyone have a thought on why I'm not getting the option on all folders?

[Kirk Baker]

Kevin,

Somehow, the Navigator doesn't think that the folder you contextually clicked on has subfolders.  Visually, I can see that it does think that it has subfolders.  Does it make any difference on those particular folders if you expand them first?

-Kirk

[Kevin M. Cox]

Thanks Kirk. I was connected to that drive over the network (SMB). When I try now on the local computer hosting the drive it behaves as expected. I can test again over the network and see if it is reproducible later tonight.

[Kirk Baker]

Kevin,

Thanks Kirk. I was connected to that drive over the network (SMB). When I try now on the local computer hosting the drive it behaves as expected. I can test again over the network and see if it is reproducible later tonight.

OK.  Can you check your Favorites/Navigator preferences (right click on any item in either the Favorites or Navigator and choose "Preferences...") setting labeled "Always check folders for sub-folders on servers" ?

If this is unchecked, then all folders will appear to have sub-folders until you actually try to expand them.  The Favorites/Navigator won't know if the folder has sub-folders (or not) and won't offer the "Open folder and subfolders" options until you actually attempt to expand them and the long process of getting the directory contents completes.

-Kirk

[Kevin M. Cox]

That was it, thanks as always for your excellent support Kirk.

I rarely use the Navigator and had no idea there was a unique preference dialog there.