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Author Topic: Preview Generation Stuck  (Read 17465 times)

Offline Kirk Baker

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Re: Preview Generation Stuck
« Reply #30 on: January 14, 2021, 09:32:34 AM »
Michael,

Did you get my last email with the new build that should solve the hanging issue when generating previews?

Thanks,

-Kirk
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Offline Michael Naylor

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Re: Preview Generation Stuck
« Reply #31 on: January 14, 2021, 09:42:46 AM »
Quote from: Kirk Baker on January 14, 2021, 09:32:34 AM
Michael,

Did you get my last email with the new build that should solve the hanging issue when generating previews?

Thanks,

-Kirk
Yes I did.  I replied by email to say thank you and say the new build is working perfectly.
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Michael

Offline DavidP

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Re: Preview Generation Stuck
« Reply #32 on: January 15, 2021, 05:58:27 AM »
Just to say I'm experiencing the same issue. Have raised a support ticket for it #299827 and also just messaged Kirk as to the whereabouts of this new build that fixes the problem.
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Offline DavidP

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Re: Preview Generation Stuck
« Reply #33 on: January 17, 2021, 02:06:19 AM »
Just finished my first catalog of my Archived disks and pleased to say that build 5469 fixes the problem! No errors, no freezes just happy smiles all round. Now off to catalog the big stack of Archived disks sitting on my desk :-)

many thanks,

David
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