Author Topic: PM + Crashes and freezing  (Read 2303 times)

Offline Frank

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PM + Crashes and freezing
« on: December 03, 2021, 01:23:08 PM »
Recently purchased update of PM6 to PM+ and having problems:

1. Persistent freezes of PM+ with spinning wheel.
2. As a result of 1. I keep having to Force Quite on my iMac.

System details:

OS is macOS Monterey

Processor Name:   6-Core Intel Core i5
  Processor Speed:   3.7 GHz
  Number of Processors:   1
  Total Number of Cores:   6
  L2 Cache (per Core):   256 KB
  L3 Cache:   9 MB
  Memory:   64 GB
  System Firmware Version:   1715.40.15.0.0

Suspect that I may have wrong settings and have attached JPG of preferences.

Any suggestions would be appreciated.

Thanks Frank

Offline Kirk Baker

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Re: PM + Crashes and freezing
« Reply #1 on: December 03, 2021, 01:32:28 PM »
Frank,

Set the Memory Cache Size down to 10%.  That should be plenty.

-Kirk

Offline seangallison

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Re: PM + Crashes and freezing
« Reply #2 on: December 06, 2021, 12:48:15 PM »
Whereas I love Photo Mechanic......Photo Mechanic Plus is a disappointment. It takes forever to update my one and only catalog.....is so slow I am seriously considering giving up.

Offline Kirk Baker

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Re: PM + Crashes and freezing
« Reply #3 on: December 06, 2021, 01:17:29 PM »
Whereas I love Photo Mechanic......Photo Mechanic Plus is a disappointment. It takes forever to update my one and only catalog.....is so slow I am seriously considering giving up.

If you'd like direct, interactive troubleshooting support, I suggest contacting our tech support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

-Kirk