Live Ingest Locks Up

[qprjohn]

Hi I'm using PM V6.0, build 6738(5753775) on WIN 10 Pro platform (all up to date).

I have an issue where occasionally my FTP server only transfers part of a file (jpg). This causes PM Live Ingest to stop until the file is deleted from the watched folder.

Is there anyway that I can get PM to override this, and either ignore the partial file, or copy it into the destination folder?

This causes me a big problem when using it at a sports event where I do not have enough time to find and delete the offending file.

Thanks.

[ahoward]

Have you tried enabling the setting that tells Live Ingest to wait a maximum of X number of seconds if JPEG completion is in question?

In your reply can you attach a screenshot of your Live Ingest settings?