Author Topic: Not able to remove duplicate photos from Catalog  (Read 1912 times)

Offline tuxster

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Not able to remove duplicate photos from Catalog
« on: May 28, 2024, 06:51:04 PM »
I did a catalog sync and somehow ended up with over 14k of duplicate photos in my catalog. Now these are not physical duplicate files, they appear to be duplicated in the catalog only. I went under the collections and selected all the "Sync - new" photos and tried to "Remove from Catalog" and it does nothing. If I select one image to remove its gone no issues but when selecting them all it does nothing.

I really am not going to sit here and delete one image 14,000 times so what can I do here to clean up the catalog. I would build a new one but then I would loose all the Collections I have built. that would suck!!

Ideas ? I am out of them myself.

Running a MacBook Pro w/sonoma 14.5

Offline ahoward

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Re: Not able to remove duplicate photos from Catalog
« Reply #1 on: May 30, 2024, 09:50:15 AM »
For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2800

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

A phone call will likely allow us to help you faster than by email.