Author Topic: Incremental Ingest  (Read 4731 times)

Offline barry

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Incremental Ingest
« on: August 19, 2024, 06:49:31 PM »
Even tho l have ticked the box for copy only new images it is still injesting everything on the card including the images that have already been previously injested

Offline Kirk Baker

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Re: Incremental Ingest
« Reply #1 on: August 19, 2024, 08:33:02 PM »
Have you changed time zones since the previous photos were taken and ingested?  There is an issue where the photos won't have the same time stamp as when they were recorded and will be ingested again.

-Kirk

Offline barry

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Re: Incremental Ingest
« Reply #2 on: August 30, 2024, 04:57:42 PM »
cards have all been reformatted and work perfectly on my other computer, it also comes up with 1 error every time l injest

Offline Kirk Baker

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Re: Incremental Ingest
« Reply #3 on: August 30, 2024, 05:48:00 PM »
For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]