Author Topic: Reactivate licence every month?  (Read 2295 times)

Offline joner

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Reactivate licence every month?
« on: August 24, 2024, 10:34:53 AM »
Hi, each month just after the sub renews I have to reactivate Photo Mechanic (it asks me for activation and to re enter the licence key) and find the key and enter it as if I have never purchased before.

Is there a way not to have to do this - it is inconvenient to try and find the licence key each month. Thanks

Offline Kirk Baker

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Re: Reactivate licence every month?
« Reply #1 on: August 24, 2024, 01:00:46 PM »
Hi, each month just after the sub renews I have to reactivate Photo Mechanic (it asks me for activation and to re enter the licence key) and find the key and enter it as if I have never purchased before.

Is there a way not to have to do this - it is inconvenient to try and find the licence key each month. Thanks

This issue should be fixed in the 7578 build of Photo Mechanic.

From the release notes:

• Fixed: License Expired message and failure to run on last day of subscription.

You can read more about the build and download it here:

https://forums.camerabits.com/index.php?topic=16256.0

HTH,

-Kirk

Offline joner

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Re: Reactivate licence every month?
« Reply #2 on: August 25, 2024, 04:13:20 AM »
Great thanks, hadn't realised there was a new version as had been using the app to check for updates, will keep a closer eye. Thanks

Offline joner

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Re: Reactivate licence every month?
« Reply #3 on: September 28, 2024, 10:39:57 AM »
I updated to the new version and all was well but now the activation problem has recurred. Will there be a more permanent solution at some point?

Offline Kirk Baker

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Re: Reactivate licence every month?
« Reply #4 on: September 28, 2024, 01:52:48 PM »
I updated to the new version and all was well but now the activation problem has recurred. Will there be a more permanent solution at some point?

The next build will check for compliance each day it is used.  We expect this to take care of the problem for good.

-Kirk