Author Topic: All video thumbnails have suddenly turned blue  (Read 10810 times)

Offline lateulade

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All video thumbnails have suddenly turned blue
« on: October 05, 2024, 06:58:39 AM »
I'm a longtime PM user (10+ years), currently running v6.0, build 7212 (90865b3) on MacOS Sequoia. Last week, all my video thumbnails began displaying blue -- this occurs with all videos, regardless of the camera, but doesn't affect photo. Bug, or did I inadvertently change a setting somewhere?

Online Kirk Baker

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Re: All video thumbnails have suddenly turned blue
« Reply #1 on: October 05, 2024, 12:09:21 PM »
It's a problem with macOS Sequoia that will have to be fixed/worked around in PM.

-Kirk

Offline craig pulsifer

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Re: All video thumbnails have suddenly turned blue
« Reply #2 on: November 24, 2024, 07:15:27 PM »
Hi Kirk, any updates to remedy this glitch?  It's a very distracting part of our workflow.

Thanks,
Craig

Online ahoward

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Re: All video thumbnails have suddenly turned blue
« Reply #3 on: November 25, 2024, 04:38:54 PM »
We've got the problem fixed. We have one final build of Photo Mechanic 6 (and Plus) coming out that will include this fix.

Offline lateulade

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Re: All video thumbnails have suddenly turned blue
« Reply #4 on: December 21, 2024, 06:51:26 PM »
Hey guys! Just checking in on this -- any ballpark idea of when the final PM6 update might ship? Culling video without being able to see the thumbnails is a huge drag on my workflow. Thanks for all your hard work!

Online Kirk Baker

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Re: All video thumbnails have suddenly turned blue
« Reply #5 on: December 21, 2024, 10:18:29 PM »
Hey guys! Just checking in on this -- any ballpark idea of when the final PM6 update might ship? Culling video without being able to see the thumbnails is a huge drag on my workflow. Thanks for all your hard work!

Likely sometime in late January, 2025.

-Kirk

Online Kirk Baker

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Re: All video thumbnails have suddenly turned blue
« Reply #6 on: December 27, 2024, 05:50:47 PM »
late january 2025. four months to fix this after dropping the rental model on us, four years after not supporting apple silicon natively. is this not exactly the kind of thing the recurring revenue was supposed to alleviate?

are you not prepared for expectations to change now that you changed the model?

The post that started this topic was asking specifically about PM6.  The PM6 build that will fix the blue thumbnails issue for PM6 users will be released sometime in January.

The Apple Silicon-native build for All-in-One subscription licensees was released on October 31st, 2024.  The fix for the blue thumbnails issue has already been deployed in the All-in-One subscription version.

-Kirk

Online ahoward

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Re: All video thumbnails have suddenly turned blue
« Reply #7 on: December 30, 2024, 07:06:36 AM »
"The fix for the blue thumbnails issue has already been deployed in the All-in-One subscription version."

I can't even tell you how much worse this makes it look.  You all seem to have lost your way.
I've also posted builds that Photo Mechanic 6 users can download at the beginning of this month that have the fix for this issue with the disclaimer that they had not been fully tested yet: https://forums.camerabits.com/index.php?topic=16407.msg80474#msg80474

Please also keep in mind that we originally announced that the end of support for Photo Mechanic 6 would be in May 2024, so this issue was introduced by MacOS Sequoia well after our intended End of Life date of Photo Mechanic 6, but there are a few issues that we wanted corrected with the final build of Photo Mechanic 6, and this was one of them.

Ultimately, there is going to come a time when Apple or Microsoft makes an update to their OS that breaks something Photo Mechanic 6, and if we had stuck with our original intention of when Photo Mechanic 6 was going to be EOL, that time would be now.

Offline craig pulsifer

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Re: All video thumbnails have suddenly turned blue
« Reply #8 on: February 09, 2025, 11:38:01 PM »
Any news on a fix for this issue?
~ craig

Likely sometime in late January, 2025.

-Kirk
[/quote]

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Re: All video thumbnails have suddenly turned blue
« Reply #9 on: February 16, 2025, 12:51:03 PM »
Any news on a fix for this issue?

A fix is available in the builds linked here: https://forums.camerabits.com/index.php?topic=16407.msg80474#msg80474

We still plan to release the update that contains the fix but have experienced some setbacks (the setbacks were not technical in nature and while the disclaimer on that post still stands, no one has reported any issues specific to that build yet).

Offline johnkeel.pdx

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Re: All video thumbnails have suddenly turned blue
« Reply #10 on: March 12, 2025, 12:51:33 PM »
We have posted a Release Candidate build that should resolve the issues with video thumbnails (among other fixes). Please go to https://forums.camerabits.com/index.php?topic=16695.0 for links to the build and more information along with release notes.