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Author Topic: PC account change  (Read 86 times)

Offline Nhojdrib

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PC account change
« on: May 07, 2025, 03:58:59 AM »
Hi
I have had to set up new accounts on both PCs on my network due to technical problem with my network. However when I try to open PM on the new accounts it doesn't know me and demands an activation key or buying a new license. I presume I should be able to use PM on the same computer even though my account name has changed. How can I fix this please?
Thanks!
John
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Offline Kirk Baker

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Re: PC account change
« Reply #1 on: May 07, 2025, 07:12:47 AM »
John,

Quote from: Nhojdrib on May 07, 2025, 03:58:59 AM
I have had to set up new accounts on both PCs on my network due to technical problem with my network. However when I try to open PM on the new accounts it doesn't know me and demands an activation key or buying a new license. I presume I should be able to use PM on the same computer even though my account name has changed. How can I fix this please?

Activation is per user.  Just activate again with your existing license key.  If you don't know what it is anymore, contact sales@camerabits.com with some information about yourself/business.

-Kirk
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