Unusually frequent license checks

[Max Lemesh]

So, I'm on perpetual license (updates expired in march).
I installed a new beta and used it for a bit, but then it seems it expired too or something activation window popped up.
I deleted beta and installed last version I am allowed to use (2026.2), but now I get license check window 3 days in a row. Every time I launch PM.
Can I stop it?

[Kirk Baker]

So, I'm on perpetual license (updates expired in march).
I installed a new beta and used it for a bit, but then it seems it expired too or something activation window popped up.
I deleted beta and installed last version I am allowed to use (2026.2), but now I get license check window 3 days in a row. Every time I launch PM.
Can I stop it?

It shouldn't check that often unless there is something wrong with the previous checks.  For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

[BBeckwith]

So, I'm on perpetual license (updates expired in march).
I installed a new beta and used it for a bit, but then it seems it expired too or something activation window popped up.
I deleted beta and installed last version I am allowed to use (2026.2), but now I get license check window 3 days in a row. Every time I launch PM.
Can I stop it?

This may sound really dumb, but it caught me a while back.   Are you on a Mac and launching from a pinned Dock icon?   I had downloaded an update and installed it but the Dock icon was tied to the previous version of the application, which was still installed in a diffrent folder location (ie, not my Applications folder).   Every time I launched it landed to old version of the app and gave the window about new software.

[Max Lemesh]

Just deleted the BETA in Applications. Let's see how it goes.
But yeah, license checks once a day continued before that