PM malfunction

[louis bouillon]

I bought PM last august and have not been able to function properly and I am getting really fed up.I am on vista premium with lots of storage and power. Problems are:
   1- It takes forever to load the files. I got nef's cr2's jpg's ect.
   2- simple actions like tagging, selecting crash the computer for a few seconds up to 30-60 seconds sometimes.
    3- it takes forever to "draw" so the thumbnails or the larger image in filmstrip mode come in focus.I can't perform the most basic task with this .Can anyone help?
                  Louis Bouillon

[Kirk Baker]

Louis,

I bought PM last august and have not been able to function properly and I am getting really fed up.I am on vista premium with lots of storage and power. Problems are:
   1- It takes forever to load the files. I got nef's cr2's jpg's ect.
   2- simple actions like tagging, selecting crash the computer for a few seconds up to 30-60 seconds sometimes.
   3- it takes forever to "draw" so the thumbnails or the larger image in filmstrip mode come in focus.I can't perform the most basic task with this .Can anyone help?

Please contact our support staff at 503-547-2888 and they should be able to help you out.  I think that will be a more satisfying experience than trying to troubleshoot your issue in the forums.

-Kirk