Red Square on a thumbnail

[Roeland]

Hello,

I have one thumbnai with a 'red square' in the upper right corner. I cannot find any documentation on this. Does anyone now what PM is trying to communicate to me? It belongs to this image, not an adjacent one.
See the attachments...

[Roeland]

After a re-start of PM the square has gone. Never the less, I would realy like to know what was happening. what did it mean?

[ahoward]

It means you attempted to upload the file and the upload either failed or was cancelled.

[Roeland]

ok, issue solved. i do remember running into a screen i did not initiate willingly, it happens sometimes when i add keywords to my structured keywords list, that field sometimes loses focus and instead of typing the new keyword I end up issuing shortcut commands. Annoying.

Ok, thanks. Do you know if this behavior is documented somewhere? I searched but could not find anything, but that seems a PM issue in general when looking for detailed info.

[Kirk Baker]

Roeland,

ok, issue solved. i do remember running into a screen i did not initiate willingly, it happens sometimes when i add keywords to my structured keywords list, that field sometimes loses focus and instead of typing the new keyword I end up issuing shortcut commands. Annoying.

If you can tell me how to reproduce the problem, I'll see what I can do to fix it.

Ok, thanks. Do you know if this behavior is documented somewhere? I searched but could not find anything, but that seems a PM issue in general when looking for detailed info.

Which?  The loss of keyboard focus in the Structured Keywords panel, or the upload status indicators (the red boxes you described in your first post)?

-Kirk

[Roeland]

I was just curious to know more about the red square. Maybe it is documented in some upload / connection documentation, I could not find anything on the support pages or forum
In general I find it a challenge to find more than basic info on subjects, e.g. the function of the 'Sync GPS / Sync MAP check boxes in the GPS tool.

And about the loss of focus:

(on a macbook) I create a new Structured keyword, sibling, synonym, does not really matter. Sometimes this field loses focus, instead of typing over the 'untitled' text the complete structured keyword screen loses focus, and I end up 'communicating' with PM. This is then interpreted as a keyboard shortcut and can lead to unexpected behaviour. This is probably how I activated an upload screen, which I closed without finishing the upload. I think it wanted me to upload to Dropbox, which I use but not directly from PM.

[ahoward]

I've updated the documentation for file uploaders to include a description of the status indicators: https://camerabits.freshdesk.com/a/solutions/articles/48000361261

[Roeland]

Thats good news.
One comment though:

When you already know that you are dealing with uploading, this does indeed explain the status.

But if you don't and are only confronted with he red or green or orange sign, there is still no easy way to find that.
Searching for 'red square' still does not give a result, although 'red' does.

In another life I used to work in software testing, user acceptance was one of the fields I have some experience with, IMHO it might help to check the documentation from a 'stupid' users perspective, like 'I get this error what is it' or 'what does this button do?' next to working from user stories like your doc's do now and do very wel indeed. In other words, if one follows a specific user story / scenario, all is explained very wel, but less so if one is confronted with unclear / unexpected behaviour.

Just my view. thanks for your update as you described, much appreciated.