IPTC batch not working any more! Errors during the applied operation

[Ready]

As a regular and until now very happy MAC user of PM and its batch possibilities I get recently s t u c k when I want to apply ITCP informations - especially - to my newly scanned TIFF / JPEG images. The feature worked w/o problems before, suddenly I get an error message "There were errors during the applied operation".
I'm working simultaneously with PS and SilverFast and may have Mail, Safari in the background. But this never caused any problems before.
This bothers me now for several days - and support / Jerry H. couldn't help!
OS 10.6.4 INTEL / PM 4.6.8
BTW I've already delected & re-installed the application, as suggested!

[Kirk Baker]

As a regular and until now very happy MAC user of PM and its batch possibilities I get recently s t u c k when I want to apply ITCP informations - especially - to my newly scanned TIFF / JPEG images. The feature worked w/o problems before, suddenly I get an error message "There were errors during the applied operation".
I'm working simultaneously with PS and SilverFast and may have Mail, Safari in the background. But this never caused any problems before.
This bothers me now for several days - and support / Jerry H. couldn't help!
OS 10.6.4 INTEL / PM 4.6.8
BTW I've already delected & re-installed the application, as suggested!

What happens if you apply IPTC to an image that came from a camera instead of scanned images?  Does the problem still occur?

Can you send us a sample image that PM refuses to caption?

-Kirk

[Ready]

Camera images seem to be o.k.

Just an idea: I'm sometimes using l o n g  file-names (up to 23 letters), given that SilverFAst and Mac Os supports them. Is this a possible issue?
regards.
r.

[Kirk Baker]

Romano,

Camera images seem to be o.k.

Just an idea: I'm sometimes using l o n g  file-names (up to 23 letters), given that SilverFAst and Mac Os supports them. Is this a possible issue?

Long filenames are not an issue.

I am able to caption your TIFF sample, but not your JPEG.  In the case of the JPEG some application has put a massive (nearly at the 64KB limit) APPD marker in the JPEG and when PM tries to add the IPTC data into the marker the maximum size is exceeded and so an error occurs.  The data appears to be related to your scanner: large set of print data, scanner information, ICC profile information.

Is there some way to tell the scanner software to omit this data?

-Kirk

[Ready]

Hi Kirk
Thnx for investigating. Bad & good news.
I scan mostly TIFF files - the JPG-transformation is made in PS CS 5.
Maybe the issu comes from here?
The strange thing is that it worked for a VERY LONG TIME before!

romano

[Kirk Baker]

Romano,

Thnx for investigating. Bad & good news.
I scan mostly TIFF files - the JPG-transformation is made in PS CS 5.
Maybe the issu comes from here?
The strange thing is that it worked for a VERY LONG TIME before!

Since you're converting from TIFF to JPEG, instead of doing a save as operation to create the JPEG, copy the image, create a new document (by default it should be the same size) and then paste the pixels into the new document.  Save the new document as a JPEG and the problem should be solved.

HTH,

-Kirk