Author Topic: Computer locks up  (Read 2173 times)

Offline larryt

  • Newcomer
  • *
  • Posts: 13
    • View Profile
Computer locks up
« on: June 18, 2012, 07:49:34 PM »
Version 4.6.8/ Mac 10.7.4
I tried to set destination ..External drive when injesting but I get the spin ball then have to shut off computer on front panel

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25020
    • View Profile
    • Camera Bits, Inc.
Re: Computer locks up
« Reply #1 on: June 18, 2012, 08:21:04 PM »
Larry,

What kind of drive is it?  You shouldn't have to turn off your computer when an application hangs.  Just press Command-Option-Escape and terminate the faulty application.  If the entire computer locks up then it is likely a driver issue.  How old is the drive?

-Kirk

Offline larryt

  • Newcomer
  • *
  • Posts: 13
    • View Profile
Re: Computer locks up
« Reply #2 on: June 19, 2012, 07:44:46 PM »
It is a brand new Lacie 3T, The Command-Option-Escape wouldn't work. Its working OK now and it only happened a couple of times so it is hard to find the fault.
thanks, larry