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Offline glennbp

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Can't Upload to Zenfolio
« on: July 23, 2012, 02:47:34 PM »
Hi Kirk,
When I try to upload to my Zenfolio account, I get an individual error for each file. I am able to connect to Zenfolio just fine and even change the category to which I am uploading, but the files just won't upload.  I can upload the files from Zenfolio just fine, but I would really like to do it using PM.  Any suggestions?
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Offline Kirk Baker

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Re: Can't Upload to Zenfolio
« Reply #1 on: July 23, 2012, 03:46:06 PM »
Glenn,

Quote from: glennbp on July 23, 2012, 02:47:34 PM
When I try to upload to my Zenfolio account, I get an individual error for each file. I am able to connect to Zenfolio just fine and even change the category to which I am uploading, but the files just won't upload.  I can upload the files from Zenfolio just fine, but I would really like to do it using PM.  Any suggestions?

What version of PM are you using?  What OS are you running PM on?

What is the error message that you're receiving?

-Kirk
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Offline glennbp

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Re: Can't Upload to Zenfolio
« Reply #2 on: July 24, 2012, 03:30:43 PM »
I am using PM5 (beta 4) and Mac OS X 10.7.4.  I have copied and pasted the error log below  Thanks for your help!

TIMESTAMP   STATUS   LOCAL_PATH   SERVICE_TYPE      REMOTE_PATH   SIZE   MD5_DIGEST
2012-07-24 18:20:00   [ERROR]   /Users/glennpollock/Pictures/North Oakland Geocaching/North Oakland Geocaching/North Oakland Geocaching_Jun 29 2012_10-39__©Glenn_Pollock 1.ARW   Zenfolio   /Applications/Photo Mechanic 5.app/Contents/ruby/lib/ruby/1.8/net/protocol.rb:175:in `write': Broken pipe
2012-07-24 18:20:11   [ERROR]   /Users/glennpollock/Pictures/North Oakland Geocaching/North Oakland Geocaching/North Oakland Geocaching_Jun 29 2012_10-40__©Glenn_Pollock 3.ARW   Zenfolio   #<Net::HTTPClientError 498 Invalid format readbody=true> - {"cache-control"=>["private"], "connection"=>["close"], "date"=>["Tue, 24 Jul 2012 22:20:10 GMT"], "access-control-allow-origin"=>["http://www.zenfolio.com"], "content-type"=>["text/plain; charset=utf-8"], "server"=>["Microsoft-IIS/7.5"], "set-cookie"=>["zf_token=c5MlOQYn3m6-bwPSceknIOeiqNgYyf2WIKT3zTGdCGcE-icsI2GRotXZBBtpFWYQeIFlpSLltGy7KBJ_oV3hS35r8cnonxAmJjFk2M2U69KCjxxLxvHDl6ENVqFGN4idOsZpL12rzTu35GzbS3ktWRmAYMuXsBFddbqw44OZ8haEycFceE8eaqeWERAMeuWm; path=/", "zf_5y_visitor=UJl-WLSskOs0CP3m1NTn2mMVfm8AAAAA5gHsUNTsLkoP; expires=Fri, 22-Jul-2022 22:20:00 GMT; path=/"]}
2012-07-24 18:20:20   [ERROR]   /Users/glennpollock/Pictures/North Oakland Geocaching/North Oakland Geocaching/North Oakland Geocaching_Jun 29 2012_11-06__©Glenn_Pollock 1.ARW   Zenfolio   #<Net::HTTPClientError 498 Invalid format readbody=true> - {"cache-control"=>["private"], "connection"=>["close"], "date"=>["Tue, 24 Jul 2012 22:20:19 GMT"], "access-control-allow-origin"=>["http://www.zenfolio.com"], "content-type"=>["text/plain; charset=utf-8"], "server"=>["Microsoft-IIS/7.5"], "set-cookie"=>["zf_token=XN6nuNdzUvl7hy0nDMf6KTwHU0uGD_fNEI3FF7uMapJ0RJzyCt-Pr1qXqqg_cUa1prMNCSKQflU9EBA3fMKkEKDaVGoruqWMQvdoIBDbWrtVtLIxtrsNMUZOqsV2H2oQPtU7LDtt17mfvs6WIDDkPPXw6Q55F4jO-mBE9eHJdf0qiDrGXML-760qHo_iExhe; path=/", "zf_5y_visitor=4ENB9-4lN-NXT3OM4hoDPWMVfm8AAAAAoQjbq1q74QK8; expires=Fri, 22-Jul-2022 22:20:06 GMT; path=/"]}
2012-07-24 18:20:26   [ERROR]   /Users/glennpollock/Pictures/North Oakland Geocaching/North Oakland Geocaching/North Oakland Geocaching_Jun 29 2012_13-16__©Glenn_Pollock 2.ARW   Zenfolio   /Applications/Photo Mechanic 5.app/Contents/ruby/lib/ruby/1.8/net/protocol.rb:175:in `write': Broken pipe
2012-07-24 18:20:26   [ERROR]   /Users/glennpollock/Pictures/North Oakland Geocaching/North Oakland Geocaching/North Oakland Geocaching_Jun 29 2012_13-13__©Glenn_Pollock.ARW   Zenfolio   #<Net::HTTPClientError 498 Invalid format readbody=true> - {"cache-control"=>["private"], "connection"=>["close"], "date"=>["Tue, 24 Jul 2012 22:20:24 GMT"], "access-control-allow-origin"=>["http://www.zenfolio.com"], "content-type"=>["text/plain; charset=utf-8"], "server"=>["Microsoft-IIS/7.5"], "set-cookie"=>["zf_token=M0mAIMBhKUpf6ESEHDiZpWCmzkvLzJDl4pxP2rDtj-8UFFSuRxUeCQMb4UhqDROQh1m1Mm0YbH-rKHDNJXvXRnlvOKD1TQsRD-OXmvqPs6qdGojovKyeKfKV20sOJZ51FIjbz5F2XAC1yOyG7Kkx9UVP6J8o4WPXjpRILaPIamkBZh24F2DKXc8VUIktKVdo; path=/", "zf_5y_visitor=K2RC35-Y3RHBI-tmP501eWMVfm8AAAAAuOCRA-wJiMlH; expires=Fri, 22-Jul-2022 22:20:16 GMT; path=/"]}
2012-07-24 18:20:28   [ERROR]   /Users/glennpollock/Pictures/North Oakland Geocaching/North Oakland Geocaching/North Oakland Geocaching_Jun 29 2012_13-19__©Glenn_Pollock.ARW   Zenfolio   /Applications/Photo Mechanic 5.app/Contents/ruby/lib/ruby/1.8/net/protocol.rb:175:in `write': Broken pipe
2012-07-24 18:20:34   [ERROR]   /Users/glennpollock/Pictures/North Oakland Geocaching/North Oakland Geocaching/North Oakland Geocaching_Jun 29 2012_13-17__©Glenn_Pollock.ARW   Zenfolio   #<Net::HTTPClientError 498 Invalid format readbody=true> - {"cache-control"=>["private"], "connection"=>["close"], "date"=>["Tue, 24 Jul 2012 22:20:33 GMT"], "access-control-allow-origin"=>["http://www.zenfolio.com"], "content-type"=>["text/plain; charset=utf-8"], "server"=>["Microsoft-IIS/7.5"], "set-cookie"=>["zf_token=BJpLAxSzQO1g17qv8IXh2ORdikeEAkScI1SHhPdPCNjOo98QX5biuXOSSHjiX6s887EUOmZCFobzZwvIB8YdphqquAGsThxeMqlTOPZn4h98B-6W5J6SZWvDJgrqJ0n9WIjU1kowGY2jKwOIJq1TwMSczj-5rA1iZXzDpq--Nv1AEdpLtk5QvjZsY7YlqCtP; path=/", "zf_5y_visitor=w2tGltQUK3Q_O0puLnDlHWMVfm8AAAAAe1kRKJFWsVxH; expires=Fri, 22-Jul-2022 22:20:27 GMT; path=/"]}
 
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Offline Kirk Baker

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Re: Can't Upload to Zenfolio
« Reply #3 on: July 24, 2012, 03:54:22 PM »
Quote from: glennbp on July 23, 2012, 02:47:34 PM
Hi Kirk,
When I try to upload to my Zenfolio account, I get an individual error for each file. I am able to connect to Zenfolio just fine and even change the category to which I am uploading, but the files just won't upload.  I can upload the files from Zenfolio just fine, but I would really like to do it using PM.  Any suggestions?

We've noticed from your log file that you're attempting to upload .ARW files.  Are those files allowed to be uploaded to Zenfolio?  You're really able to upload those via Zenfolio's uploader on the web?

-Kirk
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Offline glennbp

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Re: Can't Upload to Zenfolio
« Reply #4 on: July 24, 2012, 05:20:23 PM »
No, .ARW are Sony raw files and they can't be uploaded to Zenfolio, but I thought PM converted the .ARW files to .JPG files before uploading them?  Is that not the case?
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Offline Kirk Baker

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Re: Can't Upload to Zenfolio
« Reply #5 on: July 24, 2012, 05:21:44 PM »
Quote from: glennbp on July 24, 2012, 05:20:23 PM
No, .ARW are Sony raw files and they can't be uploaded to Zenfolio, but I thought PM converted the .ARW files to .JPG files before uploading them?  Is that not the case?

Only if you tell the uploader to Save as JPEG instead of Sending Originals.

Please check your settings in the Uploader dialog for the Zenfolio template.

-Kirk
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Offline glennbp

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Re: Can't Upload to Zenfolio
« Reply #6 on: July 24, 2012, 06:00:17 PM »
I converted to .JPG and then tried to send.  Still no go.  Here are the error messages and my upload settings:





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Offline Kirk Baker

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Re: Can't Upload to Zenfolio
« Reply #7 on: July 24, 2012, 07:46:16 PM »
Glenn,

Quote from: glennbp on July 24, 2012, 06:00:17 PM
I converted to .JPG and then tried to send.  Still no go.  Here are the error messages and my upload settings:

Could you post the entire text of the log?  Some of the text in the screenshot was cut off.

Thanks,

-Kirk
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Offline glennbp

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Re: Can't Upload to Zenfolio
« Reply #8 on: July 24, 2012, 08:11:26 PM »
OK, here's the log.  The files show an .ARW suffix, but I promise they were converted to .JPG before attempting to upload.  Every file had a 'broken pipe' error as you can see.

TIMESTAMP   STATUS   LOCAL_PATH   SERVICE_TYPE      REMOTE_PATH   SIZE   MD5_DIGEST
2012-07-24 23:01:52   [ERROR]   /Users/glennpollock/Pictures/North Oakland Geocaching/North Oakland Geocaching/North Oakland Geocaching_Jun 29 2012_10-39__©Glenn_Pollock 1.ARW   Zenfolio   /Applications/Photo Mechanic 5.app/Contents/ruby/lib/ruby/1.8/net/protocol.rb:175:in `write': Broken pipe
2012-07-24 23:02:42   [ERROR]   /Users/glennpollock/Pictures/North Oakland Geocaching/North Oakland Geocaching/North Oakland Geocaching_Jun 29 2012_10-40__©Glenn_Pollock 3.ARW   Zenfolio   /Applications/Photo Mechanic 5.app/Contents/ruby/lib/ruby/1.8/net/protocol.rb:175:in `write': Broken pipe
2012-07-24 23:03:38   [ERROR]   /Users/glennpollock/Pictures/North Oakland Geocaching/North Oakland Geocaching/North Oakland Geocaching_Jun 29 2012_11-06__©Glenn_Pollock 1.ARW   Zenfolio   /Applications/Photo Mechanic 5.app/Contents/ruby/lib/ruby/1.8/net/protocol.rb:175:in `write': Broken pipe
2012-07-24 23:04:18   [ERROR]   /Users/glennpollock/Pictures/North Oakland Geocaching/North Oakland Geocaching/North Oakland Geocaching_Jun 29 2012_13-13__©Glenn_Pollock.ARW   Zenfolio   /Applications/Photo Mechanic 5.app/Contents/ruby/lib/ruby/1.8/net/protocol.rb:175:in `write': Broken pipe
2012-07-24 23:05:34   [ERROR]   /Users/glennpollock/Pictures/North Oakland Geocaching/North Oakland Geocaching/North Oakland Geocaching_Jun 29 2012_13-16__©Glenn_Pollock 2.ARW   Zenfolio   /Applications/Photo Mechanic 5.app/Contents/ruby/lib/ruby/1.8/net/protocol.rb:175:in `write': Broken pipe
2012-07-24 23:05:34   [ERROR]   /Users/glennpollock/Pictures/North Oakland Geocaching/North Oakland Geocaching/North Oakland Geocaching_Jun 29 2012_13-17__©Glenn_Pollock.ARW   Zenfolio   /Applications/Photo Mechanic 5.app/Contents/ruby/lib/ruby/1.8/timeout.rb:54:in `new': execution expired
2012-07-24 23:05:42   [ERROR]   /Users/glennpollock/Pictures/North Oakland Geocaching/North Oakland Geocaching/North Oakland Geocaching_Jun 29 2012_13-19__©Glenn_Pollock.ARW   Zenfolio   #<Net::HTTPClientError 498 Invalid format readbody=true> - {"cache-control"=>["private"], "connection"=>["close"], "date"=>["Wed, 25 Jul 2012 03:05:41 GMT"], "access-control-allow-origin"=>["http://www.zenfolio.com"], "content-type"=>["text/plain; charset=utf-8"], "server"=>["Microsoft-IIS/7.5"], "set-cookie"=>["zf_token=UzfnsY8R4deOYhFQwQS3ydyZxznmzDMwTIJuL8uCKz0OP-Gy1rFTNFII0-frYqQCns-kVPVq6XpNZNrR0PLPjki87fO-V5H9-bFr8ylxwJw7TygaEfsr-NDhFfKUJg_fN5pBSORNBBZd6oAT60GlPdRQtiCe7-tZVO8--00TH4Lv-7op7xmgvlJUcyVqqqUG; path=/", "zf_5y_visitor=5riXCEAh6f2IhBY8dfEghWMVfm8AAAAArbhzYz2eUaKo; expires=Sat, 23-Jul-2022 03:05:36 GMT; path=/"]}
 
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Offline glennbp

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Re: Can't Upload to Zenfolio
« Reply #9 on: July 25, 2012, 05:51:03 PM »
Hi Kirk,
Ok, I'm officially an idiot.  I am now able to upload my photos through PM5 with no problem.  I had my internet protection setting set to block uploads.  Boy, do I feel dumb!  Thank you for your patience and help and I apologize for the hassle.
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Offline Kirk Baker

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Re: Can't Upload to Zenfolio
« Reply #10 on: July 25, 2012, 08:27:09 PM »
Glenn,

Quote from: glennbp on July 25, 2012, 05:51:03 PM
Ok, I'm officially an idiot.  I am now able to upload my photos through PM5 with no problem.  I had my internet protection setting set to block uploads.  Boy, do I feel dumb!  Thank you for your patience and help and I apologize for the hassle.

That would explain all of the broken pipe errors!

-Kirk
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