Crash on Registration on Tablet

[sebastianbremen]

Hello World!

Trying to install my PM  (Version 5 Build 13857) on my new WIN 8 (NOT RT!!) Tablet Iconia W511 it repeatetly crashes after I press the "Lookup Registration" (further "Yes" and "Yes, allow Camera Bits bla bla " the network access) - a Win altert window pops up

PM doesn't work any more
Due to a problem the program isn't executed properly
Bla bla
[Close Program]

The tablet even runs Adobe Camera Raw, Premiere and PS, has 2 GB RAM, so the minimum requirements should be fulfilled!

Thanks for any hint!
Sebastian

[Kirk Baker]

Sebastian,

Trying to install my PM  (Version 5 Build 13857) on my new WIN 8 (NOT RT!!) Tablet Iconia W511 it repeatetly crashes after I press the "Lookup Registration" (further "Yes" and "Yes, allow Camera Bits bla bla " the network access) - a Win altert window pops up

Lookup Registration simply launches a web browser to take you to your account so you can look up your registration info.  Why something as simple as launching a URL would crash, I do not know.  If you already know your licensing details and have entered them already, please click the "Register" button instead.

HTH,

-Kirk

P.S. Get the latest version (build 13915) since yours is an older build.

[sebastianbremen]

Hi Kirk!
True! Just "Registering" it, worked fine. Thanks.
But: updating it out of the software itself tells me: "is up to date..."

Further: In this forum: how can I receive notifications about new responses on my thread? Can't find the "Stick-to"-Button..

Thanks and all the best, Sebastian

[Sven]

Hi Sebastian!

Just when you are posting click "Attachments and other options" and tick the "Notify me of replies".

Sven

[sebastianbremen]

ok, thanks, now I got it!

[Kirk Baker]

Sebastian,

True! Just "Registering" it, worked fine. Thanks.
But: updating it out of the software itself tells me: "is up to date..."

What build number does the About box say you're running?

-Kirk