Author Topic: Installed new OS, can't register  (Read 2035 times)

Offline bazography

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Installed new OS, can't register
« on: January 20, 2014, 12:09:47 PM »
Sorry if this is the wrong place for such things, but I tried emailing support several days ago and haven’t heard back yet.

I have just done a fresh OS install on my computer. I reinstalled PM but it won't let me register. I get the following error:

"The registration information was rejected for the following reason: We can't find this License Key in our system. Would you like to access your account to verify your license details?"

I logged into my account, but it only shows the license I bought back in 2009, and does not show the new license I bought in 2012.

Please let me know how to proceed.
Thanks.

Offline bazography

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Re: Installed new OS, can't register
« Reply #1 on: January 20, 2014, 01:11:54 PM »
Problem solved... thanks Jamie!