Author Topic: Agency software reads 00:00 hours after I upload it  (Read 2414 times)

Offline diegolima

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Agency software reads 00:00 hours after I upload it
« on: April 20, 2016, 06:33:16 AM »
Hi there,
I usually string for an agency. I set all the IPTC fields needed and the date to "capture time". When I check the time on the picture info it shows the correct one (which is set on camera). I open it on Photoshop and it shows the same. But on the agency's proprietary software, after I upload it to their FTP, the editors see 00:00hs (it shows the correct date though).
Is there any compatibility issue I should check or set on the PM preferences (like text encoding or something)?

Thank you in advance,

Diego.

Offline Mick O (Camera Bits)

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Re: Agency software reads 00:00 hours after I upload it
« Reply #1 on: April 20, 2016, 09:36:49 AM »
IS it possible to re-download the file after you upload to them, for the purposes of seeing if anything changed ?
Mick O
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