Author Topic: Help! PM won't run  (Read 2163 times)

Offline jarle

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Help! PM won't run
« on: August 08, 2016, 07:09:08 AM »
Once I try to run the program I get a jumping PM icon in the dock. No dialogs, no window, nothing. Corrupt settings, or something? Tried to restart machine, didn't help. I'm completely lost without PM. Suggestions?

OS Version:      Mac OS X 10.11.5 (Build 15F34)
Command:         Photo Mechanic 5
Path:            /Applications/Photo Mechanic 5.app/Contents/MacOS/Photo Mechanic 5
Version:         5.0, build 17457 (629b046) [unmerged] (5000)
Parent:          launchd [1]
PID:             817
Event:           hang
Duration:        1.10s (process was unresponsive for 51 seconds before sampling)
Steps:           11 (100ms sampling interval)
Hardware model:  MacBookPro10,1

Jarle

Offline Kirk Baker

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Re: Help! PM won't run
« Reply #1 on: August 08, 2016, 08:05:43 AM »
For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888  //  Fax: +1 503.547.2880

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]