« previous next »
Pages: [1]   Go Down

Author Topic: No IPTC 'tabs'  (Read 2387 times)

Offline Doug

  • Newcomer
  • *
  • Posts: 6
    • View Profile
No IPTC 'tabs'
« on: August 09, 2018, 02:47:20 AM »
Windows 10, PM5 Build 19695

When I open the IPTC view (Image >> IPTC Stationary Pad) I'm not getting any 'tabs' on the page.

That is, there is no options at the bottom of the page - Clear, Load, Save, Variables etc... there's just nothing there.

I've changed resolution, deactivated, cleared and re-installed all to no avail.


The tabs / options are all there when I open the IPTC on individual photos just not there under the Image >> IPTC when I want to create a new pad. Nor are they there when I access the pad through the Ingest dialogue....


Everything was working fine until I had an entirely different problem during the week (linking to Twitter) but there's just nothing there now
« Last Edit: August 09, 2018, 02:54:44 AM by Doug »
Logged

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25020
    • View Profile
    • Camera Bits, Inc.
Re: No IPTC 'tabs'
« Reply #1 on: August 09, 2018, 08:04:58 AM »
In Preferences->Accessibility, click on the button to customize the IPTC Stationery Pad.  Use the defaults.  If this doesn't fix the problem then I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2800 option 2

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]
Logged

Offline Doug

  • Newcomer
  • *
  • Posts: 6
    • View Profile
Re: No IPTC 'tabs'
« Reply #2 on: August 09, 2018, 04:12:33 PM »
No joy with that I'm afraid...  :(


Cleared and Re-Installed it again but still nothing


I'll send it on to Support

Thanks Again....
« Last Edit: August 09, 2018, 05:02:45 PM by Doug »
Logged

Offline Doug

  • Newcomer
  • *
  • Posts: 6
    • View Profile
Re: No IPTC 'tabs'
« Reply #3 on: August 09, 2018, 05:06:35 PM »


Quick Update..

I applied the Classic IPTC Dialogue under that accessibility tab and that's working fine.

Tried switching back and forth thinking it might 'jog' the newer one but no joy..

Classic will do me fine as a quick fix for the moment anyway as I have a busy 10 days ahead


Thanks Again..
Logged
Pages: [1]   Go Up
« previous next »