color class irregularities

[randall_benton]

I just replaced my MacBook Pro and installed PM. I am now seeing irregularities when marking and un-marking the color class on photos. For example; if I select all images in a folder and re-set the color class to 'none,' a few images retain their original color class. Also, after marking a few dozen images with a particular color, if I isolate just that color class, only a few of the marked images display. I have never had any trouble like this before. Is there something simple that I am missing? I am running OS X 10.13.6, and PM version 5.0, build 19695 (4a8c3fe) on a new (2018) 15" MacBook Pro.

[Kirk Baker]

I just replaced my MacBook Pro and installed PM. I am now seeing irregularities when marking and un-marking the color class on photos. For example; if I select all images in a folder and re-set the color class to 'none,' a few images retain their original color class. Also, after marking a few dozen images with a particular color, if I isolate just that color class, only a few of the marked images display. I have never had any trouble like this before. Is there something simple that I am missing? I am running OS X 10.13.6, and PM version 5.0, build 19695 (4a8c3fe) on a new (2018) 15" MacBook Pro.

Hard to say from your description.  I'd suggest making sure that your IPTC/XMP preferences are what you expect them to be and make sure that you're using the same color class labels as you were using before.  Beyond that I suggest contacting out support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2800 option 2

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]