Author Topic: Issues with version 5  (Read 2808 times)

Offline birder

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Issues with version 5
« on: March 20, 2019, 03:56:08 AM »
Hi there

I am having a couple of problems with my Photo Mechanic software and wonder if you can help me. I am using version 5.

Firstly, when I close a contact sheet on my Mac book, in my toolbar at the bottom of the screen, I cannot then launch or find another contact sheet. I have to close Photo Mechanic and relaunch it in order to open new contact sheets.

Secondly, and more importantly, when I am using the IPTC stationery panel, when I put the variable {headline} or {caption} in the Title/Object Name field, the information from the Headline or Description/Caption field does not work and all I see are the words {headline} or {caption}

Please can you tell me how to correct both of these issues. Everything else seems to be working in the programme.

Kevin Elsby

Offline Kevin M. Cox

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Re: Issues with version 5
« Reply #1 on: March 20, 2019, 06:35:42 AM »
Are you running the latest build of PM5?
http://forums.camerabits.com/index.php?topic=11850.0

Also what version of macOS are you running?
Kevin M. Cox | Photojournalist
https://www.instagram.com/kevin.m.cox/

Offline birder

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Re: Issues with version 5
« Reply #2 on: March 20, 2019, 08:01:32 AM »
Hi I've now installed the 19728 build and am using Mojave 10.14.3
Kevin

Offline Kirk Baker

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Re: Issues with version 5
« Reply #3 on: March 20, 2019, 08:06:51 AM »
Kevin,

Hi I've now installed the 19728 build and am using Mojave 10.14.3

Did that resolve your problem?  If not, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2800 option 2

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

Offline birder

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Re: Issues with version 5
« Reply #4 on: March 20, 2019, 08:07:56 AM »
Hi thanks - no, it did not resolve things. I will use the contact you gave me.
Kevin