Author Topic: Upload to Zenfolio errors  (Read 2688 times)

Offline fotobarone

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Upload to Zenfolio errors
« on: March 29, 2019, 01:10:28 AM »
every time i start an upload session i encounter some errors, and the affected photos stay in the upper side of the transmission panel until i click on the  resend queue button.
I've attached one transmission log of a long yesterday's upload session as a reference.
« Last Edit: March 29, 2019, 08:53:46 AM by fotobarone »

Offline Jerry H

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Re: Upload to Zenfolio errors
« Reply #1 on: March 29, 2019, 10:46:53 AM »
I'm sorry that you're having trouble with the Zenfolio uploader. I wasn't able to recreate the problem that you're having.

I would like to see your Photo Mechanic log file as it may have more information about the error. Please go into Photo Mechanic's Help menu, choose "Reveal Support Data" and post the zipped log file here, PM_log.zip. Use the 'Attachments and other options' link when you're composing your reply to this message.

-Jerry

Offline fotobarone

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Re: Upload to Zenfolio errors
« Reply #2 on: March 29, 2019, 11:46:58 AM »
Hi, please find attached the log file.
Thanks.

Offline Jerry H

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Re: Upload to Zenfolio errors
« Reply #3 on: March 29, 2019, 04:00:38 PM »
Thank you for the log file. I believe that this issue is now resolved. I've sent you a personal message with details on how to download and install the updated template. Please let us know if the issue persists.

-Jerry

Offline fotobarone

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Re: Upload to Zenfolio errors
« Reply #4 on: March 31, 2019, 04:48:40 AM »
Thanks, Jerry! it's all working fine now.
Really appreciated your help  :-)