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Author Topic: unable to access the catalog file in NAS  (Read 1831 times)

Offline rkwan

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unable to access the catalog file in NAS
« on: August 17, 2021, 05:55:53 AM »
update PM+ to 5997. I am unable to access the catalog in NAS. Here is the error message
"Unable to open catalog:
nothing known about server: am://FKDGDISKSTATION:60920"

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Offline Kirk Baker

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Re: unable to access the catalog file in NAS
« Reply #1 on: August 17, 2021, 08:56:10 AM »
Quote from: rkwan on August 17, 2021, 05:55:53 AM
update PM+ to 5997. I am unable to access the catalog in NAS. Here is the error message
"Unable to open catalog:
nothing known about server: am://FKDGDISKSTATION:60920"

Do I understand correctly that you have your actual catalog on your NAS?  While it should be supported, storing your catalog on a NAS will be very poorly performing.

I'd like to see your Photo Mechanic log.  In Photo Mechanic Plus go to the Help menu and choose "Reveal Support Data..." and moments later a Finder/Windows Explorer window will come forward with the zipped log file selected.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your zipped PM log file.

Thanks,

-Kirk
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