Author Topic: Scan to Catalogue Crash  (Read 2581 times)

Offline jtcoastal

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Scan to Catalogue Crash
« on: February 22, 2022, 07:04:40 PM »
I was scanning 13 years worth of embedded folders with tens of thousands of images. After over 48 hours of running and everything going well, either the power went out or my computer crashed. Once booted back up Photo Mechanic Plus will not show the progress that has been made. I can't see or search for the data that has already been scanned and it doesn't seem to want to resume the process, however, it does recognize that catalogue metadata still needs to be gathered, catalogue metadata updates need to occur and catalog image preview need to be generated. I'm running build 6245 on Mac OSX Mojave 10.14.6. Any help appreciated.

Offline Kirk Baker

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Re: Scan to Catalogue Crash
« Reply #1 on: February 22, 2022, 09:05:36 PM »
I was scanning 13 years worth of embedded folders with tens of thousands of images. After over 48 hours of running and everything going well, either the power went out or my computer crashed. Once booted back up Photo Mechanic Plus will not show the progress that has been made. I can't see or search for the data that has already been scanned and it doesn't seem to want to resume the process, however, it does recognize that catalogue metadata still needs to be gathered, catalogue metadata updates need to occur and catalog image preview need to be generated. I'm running build 6245 on Mac OSX Mojave 10.14.6. Any help appreciated.

I'd like to see your Photo Mechanic Plus log.  In Photo Mechanic Plus go to the Help menu and choose "Reveal Support Data..." and moments later a Finder window will come forward with the zipped log file selected.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your zipped PM log file.

Thanks,

-Kirk

Offline jtcoastal

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Re: Scan to Catalogue Crash
« Reply #2 on: February 23, 2022, 10:00:36 AM »
Thx Kirk. Please find PM_log file attached.

Offline Kirk Baker

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Re: Scan to Catalogue Crash
« Reply #3 on: February 23, 2022, 10:24:04 AM »
Thanks for the log.

I'm seeing a failure to open three catalogs:

"/Volumes/KW Data NRD/KWNR - Transfer and Delete when Analysis Completed/2020 and 2021"
"/Volumes/Public/KW/Northeast Pacific KWs/Catalogues/KWNR Master Catalogue"
"/Volumes/Public/KW/Northeast Pacific KWs/Catalogues/BC Biggs"

Do they really exist or have they been renamed/moved/deleted?

-Kirk

Offline jtcoastal

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Re: Scan to Catalogue Crash
« Reply #4 on: February 26, 2022, 09:27:53 AM »
Sorry for the delay. Have unexpectedly been away the past few days.

The first folder does not exist any more but the other two still do and have not been moved or renamed. However, I can't see them on my active folder list. The only folder visible is the one I am currently working on called Biggs 2008-2020 and I can not select it for Search or Add/Modify.

What is my best course of action here?

Offline Kirk Baker

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Re: Scan to Catalogue Crash
« Reply #5 on: February 27, 2022, 07:57:58 AM »
Sorry for the delay. Have unexpectedly been away the past few days.

The first folder does not exist any more but the other two still do and have not been moved or renamed. However, I can't see them on my active folder list. The only folder visible is the one I am currently working on called Biggs 2008-2020 and I can not select it for Search or Add/Modify.

What is my best course of action here?

I'm confused.  What is an "active folder list"?  Please provide a screenshot if you think it will illustrate what you're talking about.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your JPEG format screenshot.

Thanks,

-Kirk

Offline jtcoastal

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Re: Scan to Catalogue Crash
« Reply #6 on: February 27, 2022, 09:07:42 AM »
It is the list of active catalogues (which are essentially folders). I'm on a deadline here so started all over again by trashing the program, re-downloading it and starting the process over. So far, so good. FYI, we had another power outage yesterday and this same thing happened on a different machine that was doing the same thing. I had to start over on it as well.