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Author Topic: Autoplay error  (Read 2332 times)

Offline k_tsakalidis

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Autoplay error
« on: April 16, 2022, 12:27:47 AM »
Any idea how can i resolve the following issue with the autoplay?
Appearing every time insert a card in my pc (Windows 11, PM 6 build 6424)
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Offline Kirk Baker

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Re: Autoplay error
« Reply #1 on: April 16, 2022, 08:23:21 AM »
Something on your system is denying the PMAutoPlay service from launching Photo Mechanic.  Has something changed on your system recently?

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]
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Offline k_tsakalidis

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Re: Autoplay error
« Reply #2 on: April 17, 2022, 06:43:15 AM »
No, all are the same. The error message existed before my recent upgrade to Win11.
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Offline Kirk Baker

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Re: Autoplay error
« Reply #3 on: April 17, 2022, 07:45:56 AM »
Is Photo Mechanic located at the path shown in the error message?

-Kirk
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Offline k_tsakalidis

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Re: Autoplay error
« Reply #4 on: April 17, 2022, 07:52:14 AM »
Yes.
I will try to uninstall and reinstall
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Offline Kirk Baker

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Re: Autoplay error
« Reply #5 on: April 17, 2022, 07:55:54 AM »
Quote from: k_tsakalidis on April 17, 2022, 07:52:14 AM
Yes.
I will try to uninstall and reinstall

OK, if that fails to correct the problem, please contact support for direct troubleshooting assistance.

-Kirk
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