Lacie external drive won't open in Photomechanic Version 6.0, build 7102 (796dd4

[Leedsmot]

Hi,

I am trying to open my external hard drive but to no avail. My operating system is MacOS Sonoma 14.4.1. I have opened System Preferences/Security & Privacy/Privacy/Files and Folders/Photo Mechanic 6.app and and checked Removable Volums. All appears correct, yet the external hard drive will not open. Can you help me to resolve this issue?

Regards, Conor

[Kirk Baker]

Conor,

Have you give the Photo Mechanic application Full Disk Access?

See: https://docs.camerabits.com/support/solutions/articles/48001152686-unable-to-ingest-or-access-folders-in-navigator

-Kirk

[Leedsmot]

Yes, could the problem be that there are Time Machine backups on the external hard drive?

[ahoward]

Its possible, yes. I tested this quite a while ago, so details are a bit fuzzy, but I seem to remember that if a drive that had been set up to be used with Time Machine by a newer version of MacOS (I think it was Ventura), Photo Mechanic couldn't access its subfolders in the Navigator, but then if I went back and set up Time Machine with an older OS, Photo Mechanic had no problem with it, even if I then connected that drive to a newer version of MacOS. If I can locate my previous findings, I'll post them here.

[Leedsmot]

That would be terrific. Thanks