Author Topic: Image not rendering correctly  (Read 2127 times)

Offline cak13

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Image not rendering correctly
« on: June 28, 2024, 09:11:06 AM »
I use Photo Mechanic Version 6.0, build 7102 (796dd4a). Something unusual happened during my last import. A number of images were imported incorrectly exposed; half of the image was exposed correctly and the other half was not. In some cases an image was not exposed and instead got a black image with text that said “unable to render”. I never encountered this problem. Initially I thought it was my Canon R3 but when I did the second import of my second camera the same issue occurred. A week after the shoot, I re-ingested the images from the cards in two different computers and all of the images were correctly exposed. I now believe that it is not a camera issue. It may be a PM issue.

Have you seen this issue before and if so how do you fix it. I am attaching an image so that you can see what I am describing.

Offline ahoward

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Re: Image not rendering correctly
« Reply #1 on: June 28, 2024, 09:21:47 AM »
We received your support ticket and will be responding there.

Offline cak13

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Re: Image not rendering correctly
« Reply #2 on: June 28, 2024, 09:25:16 AM »
Thanks