Author Topic: Processed images have started having "crop" lines around them  (Read 991 times)

Offline rcohn

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This started recently. Newly processed images are showing the dotted crop border even though they are not cropped. The crop tool is not even chosen in preview window, but "Clear" is not greyed out. If I click "Clear" the lines go away. I do not believe there have been any updates to PM or Mac OS so I assume it must be something that happened to my copy of PM?

What can I do to fix this?

Thanks!

PM 6.0 build 7102.
Mac OS Sonoma 14.5
16" Macbook M1 Pro

Offline Kirk Baker

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Re: Processed images have started having "crop" lines around them
« Reply #1 on: July 27, 2024, 09:21:37 PM »
For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

Offline rcohn

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Re: Processed images have started having "crop" lines around them
« Reply #2 on: July 28, 2024, 08:50:34 AM »
Will do. Thanks Kirk.