Legacy Keyboard Shortcuts Gone in 2025.10 Release (R8835)

[Robert Edwards Media]

Problem Statement: All legacy keyboard shortcuts are gone after migrating from 2025.06 R8622 to 2025.10 R8835 on Windows 11.  They don't function, and no longer appear in drop-down menus beside the function's text description.  This appears to be across the board.

Example: CTRL-A to Select All in a Contact Sheet

I'm guessing this is related to rollout of custom keyboard shortcuts functionality in the R8835 release.  If it's a bug, please prioritize restoring at least the *option* to reinstate legacy keyboard shortcuts in the application.  If it's a feature, please consider the ramifications of abruptly removing support for keyboard shortcuts that have existing in your application for a decade or more in favor of a customization framework customers may/may not use.   

I've fallen back to R8622 for the time being.  Please advise.     












 

[Kirk Baker]

Robert,

Problem Statement: All legacy keyboard shortcuts are gone after migrating from 2025.06 R8622 to 2025.10 R8835 on Windows 11.  They don't function, and no longer appear in drop-down menus beside the function's text description.  This appears to be across the board.

Example: CTRL-A to Select All in a Contact Sheet

I'm guessing this is related to rollout of custom keyboard shortcuts functionality in the R8835 release.  If it's a bug, please prioritize restoring at least the *option* to reinstate legacy keyboard shortcuts in the application.  If it's a feature, please consider the ramifications of abruptly removing support for keyboard shortcuts that have existing in your application for a decade or more in favor of a customization framework customers may/may not use.   

I've fallen back to R8622 for the time being.  Please advise.

The defaults are the legacy keyboard shortcuts.  Did you view what the shortcuts are set to in the Preferences dialog?  Are they all blank?

I'd like to see your Photo Mechanic log.  In Photo Mechanic go to the Help menu and choose "Reveal Support Data..." and moments later a Windows Explorer window will come forward with the zipped log file selected.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your zipped PM log file.

Thanks,

-Kirk

[Robert Edwards Media]

Hi Kirk, I reinstalled R8835 after having fallen back to R8622.  The behavior is 100% reproduceable on Windows 11 Pro 24H2.  I'm running on a Lenovo X1 Carbon Gen12 (current model) with 32GB RAM & 2TB SSD.

1) Edit | Preferences | Accessibility | Keyboard Shortcuts: shows legacy keyboard shortcuts are configured for the items I verified: Open Contact Sheet (Ctrl+O); Ingest (Crtl+G); Set Photo Rating 1 (1); FTP Photos As (Ctrl+U).  This is the default state after installing the application (I didn't customize anything).  However, please note I did not validate all of shortcuts vs. the drop-down menu shortcuts in the previous release (R8622), so unknown if there are gaps in the default configuration.  All of the subsequent tests below use legacy KB shortcuts that appear in the new 'Keyboard Shortcuts' tab:

2) Contact Sheet: None of the above KB shortcuts work in Contact Sheet.  Pressing the key sequence = no response.  However, it works as expected if I navigate to the menu bar and select the corresponding drop-down menu item. 

Example #1 Ctrl+A does nothing in Contact Sheet (all images unselected); selecting 'Edit | Select All' from the menu bar works as expected (all images selected). 

Example #2: "/" does not rescan the Contact Sheet containing images.  I removed one of the images with Windows Explorer, but when I return to the Contact Sheet and press / to rescan, the file still appears there.  As above, however, when I select 'View | Rescan' from the menu bar the Contact Sheet is rescanned and the file I removed disappears. 

3) PM Explorer: After opening PM and before doing anything else, Ctrl+G does not open the Ingest dialog.  However, it works as expected if I select 'File | Ingest' from the menu bar.  The same is true for Ctrl+U to open the FTP dialog.

4) (IPTC) Info: Interestingly, with a Contact Sheet open, and after clicking the "i" button to open the (IPTC) Info screen, shortcuts like Ctrl+1 to set red color class and Alt+1 to set rating=1 both work as expected.  Neither of these work with the photo selected in a Contact Sheet.

I ran keyboard diagnostics and confirmed that all of my laptop keys are working correctly. 

See attached PM.zip.  I also have a demonstration video I can send you if interested.

[Kirk Baker]

Robert,

Hi Kirk, I reinstalled R8835 after having fallen back to R8622.  The behavior is 100% reproduceable on Windows 11 Pro 24H2.  I'm running on a Lenovo X1 Carbon Gen12 (current model) with 32GB RAM & 2TB SSD.

I ran keyboard diagnostics and confirmed that all of my laptop keys are working correctly. 

See attached PM.zip.  I also have a demonstration video I can send you if interested.

I would like to see the video if possible.  Nothing stands out in the log you provided, but thank you for taking the time to reinstall and send the log.

-Kirk

[Robert Edwards Media]

Hi Kirk, see attached video.  I can send more examples but behavior is consistent.  Keyboard shortcuts don't work despite being specified in the new Keyboard Shortcuts menu.  However, corresponding selection of the same function from the menu bar works as expected.

[ahoward]

Thanks for the video Robert, I think we've been able to reproduce the issue that you're experiencing. I don't think we need any further information from you at this time, but I recommend staying on build 8622 until we release another update. I'll try to update this thread when we release that build so you'll know when to update (and of course there will be a post in the Announcements forum).

[Robert Edwards Media]

Thank you, I appreciate your support!  Best, Rob