Author Topic: Smugmug Upload Errors with 4.6.4 Beta 4  (Read 33300 times)

Offline Kirk Baker

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Re: Smugmug Upload Errors with 4.6.4 Beta 4
« Reply #30 on: June 01, 2010, 05:20:35 PM »
I moved the files to a folder on the desktop and used the web uploader

And it worked fine?

Worked perfectly, this has been my workaround throughout this process

What error message do you get when you upload via Photo Mechanic?

-Kirk

Offline ishoot

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Re: Smugmug Upload Errors with 4.6.4 Beta 4
« Reply #31 on: June 01, 2010, 06:49:36 PM »
I moved the files to a folder on the desktop and used the web uploader

And it worked fine?

Worked perfectly, this has been my workaround throughout this process

What error message do you get when you upload via Photo Mechanic?

-Kirk




Offline Kirk Baker

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Re: Smugmug Upload Errors with 4.6.4 Beta 4
« Reply #32 on: June 01, 2010, 08:19:08 PM »
I moved the files to a folder on the desktop and used the web uploader

And it worked fine?

Worked perfectly, this has been my workaround throughout this process

What error message do you get when you upload via Photo Mechanic?




Had you previously tried our suggestion to create a hosts file?  If so, remove it (or at least the SmugMug entries.)

-Kirk

Offline ishoot

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Re: Smugmug Upload Errors with 4.6.4 Beta 4
« Reply #33 on: June 03, 2010, 03:02:40 PM »
I had not made a host file, at least not that I can remember...  :-\

Offline Bill Kelly

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Re: Smugmug Upload Errors with 4.6.4 Beta 4
« Reply #34 on: June 03, 2010, 08:34:47 PM »
Hi,

When the "Connection refused" error occurs again, could you try opening your web browser, and navigating to the following URL:

  http://upload.smugmug.com/photos/xmlrawadd.mg

If it succeeds, what you'll see will depend on your web browser.

For example: In Safari, you will probably see a blank page.  Internet Explorer 8 will say something like, "The XML page cannot be displayed".  FireFox will 3.6.x will say, "This XML file does not appear to have any style information associated with it. The document tree is shown below."

In all cases, if you choose "View Source", you should see the following:

<?xml version="1.0" encoding="utf-8"?>
<rsp stat="fail">
  <err code="100" msg="wrong host (use upload.smugmug.com)"/>
</rsp>


Again, the above is what you should see if our experiment is successful.


However, if you don't see anything like the above, but instead get an error in the browser like, "Unable to connect", that would be interesting to know.


Thanks,

Bill