Author Topic: Can't check "unmount source disk after ingest"  (Read 2688 times)

Offline olidie

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Can't check "unmount source disk after ingest"
« on: March 15, 2012, 03:35:06 PM »
Hi,

on my desktop as well as on my laptop I can not check "Unmount Source Disk(s) after Ingest" and "Erase Source Disk(s) after Ingest". Both Options are greyed out. I am using Win 7 Ultimate. Any idea what this doesn't work? I just had a look a friends laptop, same OS, and the options were accessable.

Oliver

Offline Kirk Baker

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Re: Can't check "unmount source disk after ingest"
« Reply #1 on: March 15, 2012, 04:24:06 PM »
Oliver,

on my desktop as well as on my laptop I can not check "Unmount Source Disk(s) after Ingest" and "Erase Source Disk(s) after Ingest". Both Options are greyed out. I am using Win 7 Ultimate. Any idea what this doesn't work? I just had a look a friends laptop, same OS, and the options were accessable.

Do you currently have Ingest set to ingest from folders instead of from disks?  Those options are disabled for folders since they don't apply to folders.

HTH,

-Kirk

Offline olidie

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Re: Can't check "unmount source disk after ingest"
« Reply #2 on: March 15, 2012, 11:59:48 PM »
Kirk, thank you for the as always quick and precise response! One just got to love this programme and it's support!