Uninstalling and reinstalling

[Roberto]

I bought Photomechanic this September and installed rev. 4.6.9 on my old Windows XP PC.
Now I'm on the task of migrating onto a new hardware, with Windows 8.1. I uninstalled Photomechanic from the XP machine and installed it (rev. 5 R15077) on the W8.1 machine.
Now my order form (R118268216) states:
Number of seats: 1
Seats activated: 2
Is this correct?

Thank you in advance for your help and happy new year
Roberto

[Mick O (Camera Bits)]

Hi Roberto,

Yes the uninstalled copy on the XP box needs to be deactivated. Simply uninstalling will not show up as a deactivation in our licensing server.  Unfortunately there is no way for you to be able to do that yourself on WinXP.  I talked to our licensing team, and if you send an email to sales@camerabits.com they should be able to handle this for you and make it possible for you to get get that XP install deactivated.

Thank you,

-Mick