« previous next »
Pages: [1] 2   Go Down

Author Topic: Startup time  (Read 14529 times)

Offline Dominik Pluess

  • Member
  • **
  • Posts: 97
    • View Profile
Startup time
« on: May 12, 2016, 10:25:53 AM »
Hi

My MacBookPro 2011 needs with Photo Mechanic Version 5.0, build 17338 (df27633) 43 seconds to open a 20 Images Folder That's unusual long. What could cause this slowness?
Logged

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25020
    • View Profile
    • Camera Bits, Inc.
Re: Startup time
« Reply #1 on: May 12, 2016, 01:28:01 PM »
Dominik,

Quote from: Dominik Pluess on May 12, 2016, 10:25:53 AM
My MacBookPro 2011 needs with Photo Mechanic Version 5.0, build 17338 (df27633) 43 seconds to open a 20 Images Folder That's unusual long. What could cause this slowness?

43 seconds before any images appear?

Does the status bar at the bottom of the window say anything while this is going on?

-Kirk
Logged

Offline Dominik Pluess

  • Member
  • **
  • Posts: 97
    • View Profile
Re: Startup time
« Reply #2 on: May 12, 2016, 02:08:36 PM »
43 second before any contact sheet or window opens.
Logged

Offline Hayo Baan

  • Uber Member
  • ******
  • Posts: 2552
  • Professional Photographer & Software Developer
    • View Profile
    • Hayo Baan - Photography
Re: Startup time
« Reply #3 on: May 12, 2016, 10:13:49 PM »
Do you have any network drives (and if so, are they listed in your sidebar)
Logged
Hayo Baan - Photography
Web: www.hayobaan.nl

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25020
    • View Profile
    • Camera Bits, Inc.
Re: Startup time
« Reply #4 on: May 12, 2016, 10:48:11 PM »
Quote from: Dominik Pluess on May 12, 2016, 02:08:36 PM
43 second before any contact sheet or window opens.

Do you have any network drives that are mounted but are off-line?  If they're still mounted then when PM asks them for their directory information there will either be a lengthy timeout, or the drive will come back on-line and respond.  Both results can take a long time to finish.

-Kirk
 
Logged

Offline Dominik Pluess

  • Member
  • **
  • Posts: 97
    • View Profile
Re: Startup time
« Reply #5 on: May 13, 2016, 02:18:23 AM »
there are no network drives. MBP alone no devices attached.
Logged

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25020
    • View Profile
    • Camera Bits, Inc.
Re: Startup time
« Reply #6 on: May 13, 2016, 09:12:46 AM »
Quote from: Dominik Pluess on May 13, 2016, 02:18:23 AM
there are no network drives. MBP alone no devices attached.

I'd like to see your Photo Mechanic log.  In Photo Mechanic go to the Help menu and choose "Reveal Support Data..." and moments later a Finder window will come forward with the zipped log file selected.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your zipped PM log file.

Thanks,

-Kirk
Logged

Offline Dominik Pluess

  • Member
  • **
  • Posts: 97
    • View Profile
Re: Startup time
« Reply #7 on: May 13, 2016, 09:33:27 AM »
here we go.
Logged

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25020
    • View Profile
    • Camera Bits, Inc.
Re: Startup time
« Reply #8 on: May 13, 2016, 10:29:44 AM »
OK, nothing obvious.  Let's turn on some additional logging.  I have attached a file called PMDebug.txt that you should download and place in Photo Mechanic's preferences folder.  On the Mac you can get there easily by using the Go to Folder... command on the Go menu in the Finder.  Enter the following as the path:

~/Library/Preferences/com.camerabits.PhotoMechanic

Place the PMDebug.txt file there.  Then quit and relaunch PM.  Then in Photo Mechanic go to the Help menu and choose "Reveal Support Data..." and moments later a Finder window will come forward with the zipped log file selected.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your zipped PM log file.

Thanks,

-Kirk
Logged

Offline Dominik Pluess

  • Member
  • **
  • Posts: 97
    • View Profile
Re: Startup time
« Reply #9 on: May 13, 2016, 10:55:13 AM »
Wow! great, seems to work again as I'm used to. After the debugging and a newstart of the MBP it is good again. Thank you very much Kirk!

Best Dominik
Logged

Offline tombearyphotography

  • Newcomer
  • *
  • Posts: 29
    • View Profile
Re: Startup time
« Reply #10 on: May 13, 2016, 11:30:07 AM »
i have the same problem ... at least 60 seconds before Ingest starts, and then Ingest is painfully slow. When i attach an external HD or use Finder i don't have this problem....  can i also use this debug file?
Logged

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25020
    • View Profile
    • Camera Bits, Inc.
Re: Startup time
« Reply #11 on: May 13, 2016, 11:36:30 AM »
Dominik,

Quote from: Dominik Pluess on May 13, 2016, 10:55:13 AM
Wow! great, seems to work again as I'm used to. After the debugging and a newstart of the MBP it is good again. Thank you very much Kirk!

Please remove (or rename) the PMDebug.txt file or your PM log file will get larger over time.

Thanks,

-Kirk
Logged

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25020
    • View Profile
    • Camera Bits, Inc.
Re: Startup time
« Reply #12 on: May 13, 2016, 11:39:39 AM »
Tom,

Quote from: tombearyphotography on May 13, 2016, 11:30:07 AM
i have the same problem ... at least 60 seconds before Ingest starts, and then Ingest is painfully slow. When i attach an external HD or use Finder i don't have this problem....  can i also use this debug file?

It doesn't sound like your problem is the same as Dominik's.  His has to do with starting up PM itself.  Yours occurs when you use Ingest.

Please send me a screenshot of your Ingest dialog prior to starting an everyday Ingest operation.  I'd like to see your settings.

Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your JPEG format screenshot.

Thanks,

-Kirk
Logged

Offline tombearyphotography

  • Newcomer
  • *
  • Posts: 29
    • View Profile
Re: Startup time
« Reply #13 on: May 13, 2016, 11:44:19 AM »
here are my ingest settings attached ... thanks
Logged

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25020
    • View Profile
    • Camera Bits, Inc.
Re: Startup time
« Reply #14 on: May 13, 2016, 12:00:51 PM »
Tom,

Quote from: tombearyphotography on May 13, 2016, 11:44:19 AM
here are my ingest settings attached ... thanks

How long does it take to bring up the Ingest dialog itself?
I see no disks listed.  How do you normally begin an Ingest?
When you ingest from a disk, is it always a camera card?
Does the disk you're ingesting from have a large number of files on it?
What build of Photo Mechanic 5 are you running?  You can see this in the About box.

-Kirk
Logged
Pages: [1] 2   Go Up
« previous next »