Author Topic: Tagging and Color Rate Will Not Work  (Read 2408 times)

Offline BurtDawg

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Tagging and Color Rate Will Not Work
« on: July 26, 2016, 09:02:09 AM »
I searched for this and found no answer, but I apologize if this is a repeat. I am a full time pro and have recently switched to this app from LR. When I tag or rate by color some of the images will not respond to my input and some will. They are a mix of psd, jpg, and tif. I am also getting some images as "unable to render". I have a 6 core AMD, 16 MB RAM, 1TB SSD, Win10 os. Any suggestions would be grateful.

Thanks!!!

Offline Mick O (Camera Bits)

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Re: Tagging and Color Rate Will Not Work
« Reply #1 on: July 26, 2016, 10:03:33 AM »
Hey there.

Sorry to hear about these probs. This is not usual behavior, for sure.  For something like this that needs back-and-forth troubleshooting, we recommend you contact tech support directly. They're in the office now. 503-577-2888.

-Mick
Mick O
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