Hi Kirk
Sorry for my delayed reply, I was away from the office all last week. I'm very grateful that you looked into this for me and I always thought this software was a bit 'clunky', but when I started using it it was the only one available that fulfilled my need and it worked OK (with the exception of this issue). Other Android software is now available and I think I'm close to finding an alternative. Photomate 3 seems to be the best option, but the latest version crashes quite a bit. Their customer support is excellent, so I'm fairly confident I'll find a solution soon.
Thanks again for your help with this.
Tim