Photo Mechanic > Support
PM 4.5 Blowing up
MTBryan:
Howdy. Big Photo Mechanic fan here.
I just installed PM 4.5 last week. It is working great overall, but it seems to die quite a bit. My older version was fairly stable, so it’s definitely an issue with v4.5
It’s interesting, because it doesn’t blow up while in the software. It usually happens when I’ve opened 1 or more photos from PM in Photoshop or Nikon Capture and I no longer have focus on the Photo Mechanic application. It then gives the application error pop-up, then gives this message:
The Instruction at "0x7c2821b2" referenced memory at "0x0000001c". The memory could not be "read".
Click OK to terminate program
It then closes PM. If I bring it back up, it works fine until it blows up again.
I’ve looked around a bit in this forum but don’t see any other reference to this type of problem.
Thoughts?
And yes, I’m running XP, and don’t tell me that I need to buy a Mac because, believe me, I already know that. :)
Thanks,
Bryan Hulse
Kirk Baker:
Bryan,
--- Quote from: MTBryan on April 13, 2007, 02:17:24 PM ---Howdy. Big Photo Mechanic fan here.
I just installed PM 4.5 last week. It is working great overall, but it seems to die quite a bit. My older version was fairly stable, so it’s definitely an issue with v4.5
It’s interesting, because it doesn’t blow up while in the software. It usually happens when I’ve opened 1 or more photos from PM in Photoshop or Nikon Capture and I no longer have focus on the Photo Mechanic application. It then gives the application error pop-up, then gives this message:
The Instruction at "0x7c2821b2" referenced memory at "0x0000001c". The memory could not be "read".
Click OK to terminate program
It then closes PM. If I bring it back up, it works fine until it blows up again.
I’ve looked around a bit in this forum but don’t see any other reference to this type of problem.
Thoughts?
And yes, I’m running XP, and don’t tell me that I need to buy a Mac because, believe me, I already know that. :)
--- End quote ---
If you disable the Navigator (View->Navigator) then the crashing will stop. I am writing a new Navigator to replace the current one. It should eliminate the crashing.
-Kirk
MTBryan:
Thanks for the quick answer Kirk.
Since it doesn't crash with PM open, I can probably open the Navigator when I need it, then close it down right away. That's easy enough.
Keep up the awesome work!
Bryan...
FairfieldPhoto:
Was the Navigator problem related to something in Beta III or the final release?
I beat on the Betas pretty hard and never had the Navigator-generated crash problem. Now that I am on the general release version, I get bit by it quite a lot when trying to move images from folder to folder.
Hopefully it is not a huge understaking and can be accomplished/tested within a few weeks...
-Mike
Ed Zirkle:
Hi Guys...
Vista Business...
Works until after the ingest and then... here is the Vista trouble report...
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photo Mechanic.exe
Application Version: 4.5.0.0
Application Timestamp: 4615a2c5
Fault Module Name: Photo Mechanic.exe
Fault Module Version: 4.5.0.0
Fault Module Timestamp: 4615a2c5
Exception Code: c0000005
Exception Offset: 000ad890
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
Additional Information 1: 76af
Additional Information 2: 5c6726b10aa3adc3abcef06d0b13fba9
Additional Information 3: abeb
Additional Information 4: 1db14cc816cc657f072e7ecaa488544d
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
Other wise all is good...
BTW, put off the trip to SD till 1st of May...
Ed
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