Author Topic: images are not visible in the specified folder  (Read 2750 times)

Offline kbumm

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images are not visible in the specified folder
« on: December 25, 2020, 05:37:43 AM »
Hello,
I hope someone can help me with my problem.
My problem is....PM6 does not load any images in the specified folder or an error message appears

1. The ingest Box opens and I select my card and I have a primary destination.
2. I press Ingest
3. The images do not appear in the specified folder.
4. When I choose a new folder, the same error pattern occurs

Sincerely
Jürgen




Offline Kirk Baker

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Re: images are not visible in the specified folder
« Reply #1 on: December 25, 2020, 05:42:18 AM »
What error do you receive?

Offline kbumm

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Re: images are not visible in the specified folder
« Reply #2 on: December 25, 2020, 05:50:45 AM »
... the last picture from me....
I have 10 picture on my card.... no picture in the primary destination....and the error is "

Offline kbumm

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Re: images are not visible in the specified folder
« Reply #3 on: December 25, 2020, 10:30:23 AM »
... here is my current version

Offline Kirk Baker

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Re: images are not visible in the specified folder
« Reply #4 on: December 25, 2020, 10:42:06 AM »
I'd like to see your Photo Mechanic log.  In Photo Mechanic go to the Help menu and choose "Reveal Support Data..." and moments later a Finder window will come forward with the zipped log file selected.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your zipped PM log file.

Thanks,

-Kirk

Offline kbumm

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Re: images are not visible in the specified folder
« Reply #5 on: December 25, 2020, 11:35:14 AM »
.... here is the zip

Offline Kirk Baker

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Re: images are not visible in the specified folder
« Reply #6 on: December 25, 2020, 01:29:44 PM »
Thanks.  It looks like a fundamental permissions problem.  Have you granted "Full Disk Access" to Photo Mechanic 6?

https://docs.camerabits.com/support/solutions/articles/48001152686-trouble-using-external-drives-with-macos-catalina

Offline kbumm

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Re: images are not visible in the specified folder
« Reply #7 on: December 25, 2020, 02:26:22 PM »
Hello Kirk,

PM ingest is working again. You were right with your problem description.
Thank you for your fast help.

Regards
Jürgen