Author Topic: Wave files wont load or show  (Read 2556 times)

Offline Dessie

  • Newcomer
  • *
  • Posts: 3
    • View Profile
Wave files wont load or show
« on: July 14, 2020, 07:20:47 AM »
Hello im running Pm 5 and i have the new canon 1dx3 my work flow is i lock the picture in back of camera with a caption which i speak ito camera then i ingest pic with voice tag the problem is now the file picture wont ingest or it comes in as a wave file sound but no picture .This is a nightmare for me as i do soccer and i need the numbers for names and at times i dont know the players name cheers Des

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25020
    • View Profile
    • Camera Bits, Inc.
Re: Wave files wont load or show
« Reply #1 on: July 14, 2020, 09:02:55 AM »
Hello im running Pm 5 and i have the new canon 1dx3 my work flow is i lock the picture in back of camera with a caption which i speak ito camera then i ingest pic with voice tag the problem is now the file picture wont ingest or it comes in as a wave file sound but no picture .This is a nightmare for me as i do soccer and i need the numbers for names and at times i dont know the players name cheers Des

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]