Image previews missing

[obelix74]

Got the new build and restarted full sync.  It gets this far and gets stuck at 10247 batches remaining.  Tried it a few times now.  It just sits here with no progress.

[Kirk Baker]

Unfortunately the log was incomplete.  There is a long timeout for hangs, about 10 minutes.  Can you watch for it to stall, then wait 10 minutes, and then make the log and post it please?

Thanks,

-Kirk

[obelix74]

I let it run, did not stop.  Attached logs again.  It has been stuck there since the 8:32pm

[obelix74]

Kirk

Attached results.

[Kirk Baker]

Kirk

Attached results.

Thanks.  All of those files were processed OK.  From your earlier log it seemed that the pm-task that produces the proxy previews had been terminated.  Could you check in the Console application, specifically the system.log for any messages related to a pm-task or the Photo Mechanic Plus application and copy and paste them here?  You'll likely need to scroll quite a ways back to around 8:30PM last night in the log to find messages about the task dying.

Thanks,

-Kirk

[obelix74]

Hi Kirk,

Where do I find the system.log file? 

[obelix74]

nm found it.

[obelix74]

In system.log, I don't see any results for pm-tasks or "Photo" relevant to PM.

However, in Crash reports, I see the attached.

[obelix74]

Saving each crash to a file and uploading shortly.

[obelix74]

I have attached the crash logs.

[Kirk Baker]

I have attached the crash logs.

Hmm.  None of those were from last night when you ran the new build.

-Kirk

[obelix74]

Yeah, I was able to reproduce the "hang" again in a full sync, but I don't see a new crash log today as well.

[Kirk Baker]

Yeah, I was able to reproduce the "hang" again in a full sync, but I don't see a new crash log today as well.

Log, please?

Thanks,

-Kirk

[obelix74]

Attached. Sorry.

[Kirk Baker]

Attached. Sorry.

Thanks.  The hang is due to the pm-task that produces the proxy previews being dead.  Please restart Photo Mechanic Plus and let it continue where it left off.

-Kirk