Error when trying to save as

[Calijoe_76]

I have updated to the latest version and am now getting an error when trying to save files. I open a folder of Tiff's then do a save as then try to save as JPEGs when i click the destination folder and press okay I get a error message.

Any help would be appreciated!

Joseph

[Kirk Baker]

Joseph,

I have updated to the latest version and am now getting an error when trying to save files. I open a folder of Tiff's then do a save as then try to save as JPEGs when i click the destination folder and press okay I get a error message.

Are you renaming the files during the Save as?
What OS are you running?
Does the path that you're saving to have any accented characters in it?

-Kirk

[Calijoe_76]

Thanks for the quick reply

We are not renaming the files just doing a save as then placing in a folder.

We are using Mac OS 10.4.9

and No there are no accents in the characters.

[Kirk Baker]

Thanks for the quick reply

We are not renaming the files just doing a save as then placing in a folder.

We are using Mac OS 10.4.9

and No there are no accents in the characters.

Can you send us one of your TIFF files so we can try and reproduce the problem?  Contact me privately by clicking on my name to the left of this message.

Thanks,

-Kirk