Author Topic: Sony sd cards do not autoingest  (Read 9256 times)

Offline Peterv

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Sony sd cards do not autoingest
« on: May 24, 2021, 09:30:46 AM »
Hi

Running 2019 mbp 16inch with Big Sur and photoMechanic V6 build 578.

There is a problem autoingesting Sony Sd cards.

I have no problem with a variety of Sandisk cards but specifically, Sony G 64gb xc II cards do not autoingest.

Many thanks

Peter

Offline dennis

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Re: Sony sd cards do not autoingest
« Reply #1 on: May 24, 2021, 05:54:09 PM »
What reader are you using?

Can you type this in the Terminal:

  diskutil info {Volume}

where {Volume} is something like "/Volumes/Untitled" (the mount point of the name of your card)

If it says "Removable Media: Fixed" in this report then it is likely due to the reader incorrectly reporting the media as fixed instead of removable.

PM will not auto-ingest "fixed" media (and also will not erase after ingest).

Are you sure this wasn't a CFExpress-A card?

--dennis

Offline Peterv

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Re: Sony sd cards do not autoingest
« Reply #2 on: June 09, 2021, 01:41:30 AM »
I have this described problem with a Lexar reader and a Sandisk reader.

The problem is that the Sony cards do not auto ingest and all other cards function as expected.

In addition, the Volume containing the Sony card does not appear in the vertical  "Finder" column in photomechanic. Other brands of cards appear in this column as expected.

Browsing a Sony card within Photomechanic is now impssible; the only action available is to select file/Ingest....and then browse what has been copied to the computer.

Below please see two diskutil info reports from terminal.
Untitled 1 is a Sony card.
NO NAME is a Sandisk card.


peters-MacBook-Pro:~ peter$ diskutil info {Volumes/Untitled 1}
Usage:  diskutil info[rmation] [-plist]
        MountPoint|DiskIdentifier|DeviceNode|UUID | -all
Display detailed information about a disk or partition.
Root or administrator access is not required.
peters-MacBook-Pro:~ peter$

peters-MacBook-Pro:~ peter$ diskutil info {Volume/NO NAME
Usage:  diskutil info[rmation] [-plist]
        MountPoint|DiskIdentifier|DeviceNode|UUID | -all
Display detailed information about a disk or partition.
Root or administrator access is not required.
peters-MacBook-Pro:~ peter$

Both these cards behave completely normally in all other applications; there is only a problem with Photomechanic.

Many thanks,

Peter





Offline Kirk Baker

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Re: Sony sd cards do not autoingest
« Reply #3 on: June 09, 2021, 09:16:23 AM »
Peter,

Please try this updated build: https://www.camerabits.com/download/PhotoMechanic6R5884_bb8e8c67.dmg

In our testing, it works well with Sony CFExpress type A and SD cards.

-Kirk

Offline Peterv

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Re: Sony sd cards do not autoingest
« Reply #4 on: June 09, 2021, 01:52:14 PM »
Thankyou Kirk.

This updated build displays the Sony cards as a volume within photo mechanic.

Auto ingest however does not yet seem to be working.


Peter


Offline Kirk Baker

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Re: Sony sd cards do not autoingest
« Reply #5 on: June 09, 2021, 02:03:26 PM »
Peter,

This updated build displays the Sony cards as a volume within photo mechanic.

Auto ingest however does not yet seem to be working.

Is your macOS (Big Sur) up-to-date?

-Kirk

Offline Peterv

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Re: Sony sd cards do not autoingest
« Reply #6 on: June 09, 2021, 02:09:02 PM »
Big Sur 11.3, so one off the most recent version which is 11.4

Offline Kirk Baker

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Re: Sony sd cards do not autoingest
« Reply #7 on: June 09, 2021, 02:09:58 PM »
Peter,

Big Sur 11.3, so one off the most recent version which is 11.4

There's some significant fixes in the 11.4 update that improve Photo Mechanic's ability to see disks.

-Kirk

Offline Peterv

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Re: Sony sd cards do not autoingest
« Reply #8 on: June 09, 2021, 02:14:20 PM »
Ok, will find time to update and report back to you. Thanks for your swift help to date.

Offline Peterv

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Re: Sony sd cards do not autoingest
« Reply #9 on: June 13, 2021, 06:03:51 AM »
I have updated to Big Sur 11.4 and can confirm that the build of Photo mechanic you recommended earlier in this thread now performs auto ingest on Sony SD cards.

It also displays Sony cards in the sidebar of photo mechanic.

To avoid the dead time associated with troubleshooting which update of which operating system or software application causes conflicts that lead to an inability to do use work tools, I will not update my macos or photomechanic until either one or other of them stop working.

Thanks

Peter

Offline Kirk Baker

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Re: Sony sd cards do not autoingest
« Reply #10 on: June 13, 2021, 04:42:00 PM »
Peter,

I have updated to Big Sur 11.4 and can confirm that the build of Photo mechanic you recommended earlier in this thread now performs auto ingest on Sony SD cards.

It also displays Sony cards in the sidebar of photo mechanic.

To avoid the dead time associated with troubleshooting which update of which operating system or software application causes conflicts that lead to an inability to do use work tools, I will not update my macos or photomechanic until either one or other of them stop working.

Thanks for following up.  You're the second user to confirm that macOS 11.4 fixes some issues with camera cards.

We always recommend sticking with the last macOS (fully updated) before moving on to the next macOS unless you absolutely need to upgrade.

-Kirk

Offline vAfotoriporter

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Re: Sony sd cards do not autoingest
« Reply #11 on: June 16, 2024, 03:16:41 AM »
I have a similar problem. I followed instructions shared here by Dennis and the Terminal says "Removable Media: Fixed"

How can I change this to enable auto ingesting?


Can you type this in the Terminal:

  diskutil info {Volume}

where {Volume} is something like "/Volumes/Untitled" (the mount point of the name of your card)

If it says "Removable Media: Fixed" in this report then it is likely due to the reader incorrectly reporting the media as fixed instead of removable.
--dennis
Working on Mac, OSX, iOS and with some Canons.
Allways shooting RAW.

http://www.volgyiattila.hu

Offline ahoward

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Re: Sony sd cards do not autoingest
« Reply #12 on: June 17, 2024, 10:18:25 AM »
I have a similar problem. I followed instructions shared here by Dennis and the Terminal says "Removable Media: Fixed"

How can I change this to enable auto ingesting?


Can you type this in the Terminal:

  diskutil info {Volume}

where {Volume} is something like "/Volumes/Untitled" (the mount point of the name of your card)

If it says "Removable Media: Fixed" in this report then it is likely due to the reader incorrectly reporting the media as fixed instead of removable.
--dennis

What version of MacOS are you on? What type of memory card are you using?

Offline vAfotoriporter

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Re: Sony sd cards do not autoingest
« Reply #13 on: June 17, 2024, 10:30:48 AM »
What version of MacOS are you on? What type of memory card are you using?

I'm using OSX 13.5.2 (22G91) on a 13" M1 MacBook Air with Photo Mechanic Version 6.0, build 7102 (796dd4a) and SanDisk CFexpress Type B card on a ProGrade CFexpress+SD card reader. Auto Ingest works fine with SD card, but not the CFexpress.

A colleague of mine uses OSX Ventura on a 14" M2 MacBook Pro with similar SanDisk CFexpress cards and a SanDisk card reader with the same issues.
Working on Mac, OSX, iOS and with some Canons.
Allways shooting RAW.

http://www.volgyiattila.hu

Offline ahoward

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Re: Sony sd cards do not autoingest
« Reply #14 on: June 18, 2024, 02:41:55 PM »
We rely on a drive's status of removable or fixed to determine whether you are connecting a memory card or a hard drive. This worked well for a very long time, and still works well for most card types. Unfortunately, with CFExpress it seems like they have opted out of this, presumably for some performance benefit with "fixed" drives. There is no way to opt out of your card being marked as fixed, as this is just seemingly a feature of CF Express Type B cards in general. We would have to add in some option to consider some "fixed" drives as camera cards in order for features like Auto-Ingest to work, but the criteria for these changes might be tricky, as we wouldn't want to introduce a change that is going to bring in other unwanted behavior. So in summary, I don't have a solution for you now, but we will look into how we can make this feature work better with these types of cards in the future.