Author Topic: Build 6026 not responding/crawling when ingesting SD or CF cards  (Read 1925 times)

Offline athelen

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Build 6026 not responding/crawling when ingesting SD or CF cards
« on: September 24, 2021, 09:01:58 PM »
Running on new M1. I've never had this issue before, but the spinning beach ball is almost constantly running.

Ingest from selection to different folders. Even with just one select folder ingest, the program has minutes in between requests. Ingesting photos yesterday took over 2 hours.

Happy to share logs (once I know where to locate them).

Offline Kirk Baker

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Re: Build 6026 not responding/crawling when ingesting SD or CF cards
« Reply #1 on: September 25, 2021, 09:07:05 AM »
For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]