Author Topic: PM Plus locks up on file rename  (Read 897 times)

Offline DonN

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PM Plus locks up on file rename
« on: March 31, 2022, 06:10:19 PM »
PM Plus 6.0.0.6375 (29e744b)
XPS 13 9310 11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz   3.00 GHz
Windows 10 Home, build 19044.1586

I have a three monitor set-up. The following occurs when I try to work with PM Plus in one of the external monitors.

When I tag, then select a group of files and then ctl-M to rename them, PM Plus becomes completely unresponsive and I have to stop the process in Windows Task Manager.

The same thing happens when I select a single image, then right click and choose 'rename' option.

It seems like the dialog window spawned by the action is somehow not showing on the main display.

What am I doing wrong?

Offline Kirk Baker

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Re: PM Plus locks up on file rename
« Reply #1 on: April 01, 2022, 04:37:00 AM »
PM Plus 6.0.0.6375 (29e744b)
XPS 13 9310 11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz   3.00 GHz
Windows 10 Home, build 19044.1586

I have a three monitor set-up. The following occurs when I try to work with PM Plus in one of the external monitors.

When I tag, then select a group of files and then ctl-M to rename them, PM Plus becomes completely unresponsive and I have to stop the process in Windows Task Manager.

The same thing happens when I select a single image, then right click and choose 'rename' option.

It seems like the dialog window spawned by the action is somehow not showing on the main display.

Does the arrangement of your monitors change from time to time?  If you press the ESC key without clicking anywhere else when you don't see the dialog, does the program return to functionality?

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]