Author Topic: PM can't see card subfolders  (Read 1521 times)

Offline henry albert

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PM can't see card subfolders
« on: December 15, 2022, 10:15:55 AM »
Win11, PM build 19749

How do I get PM to see subfolders on my XQD cards?

Offline henry albert

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Re: PM can't see card subfolders
« Reply #1 on: December 15, 2022, 12:26:44 PM »
Here is the problem: I suddenly can't create contact sheets or ingest from any of my XQD cards. (I use Nikons and format in the camera before every new shoot.) When I try to do either, PM sees only the top level folder. It sees neither DCIM or the camera-created folder holding the files. This just started. The cards, bodies and PM have worked well with each other for a couple of years.

Online Kirk Baker

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Re: PM can't see card subfolders
« Reply #2 on: December 15, 2022, 12:51:20 PM »
For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]