Author Topic: Subscription Model  (Read 12831 times)

Offline Claude Diderich

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Re: Subscription Model
« Reply #150 on: April 02, 2024, 02:01:58 AM »
General discussion forum perfectly covers the issue most have with subscription, no need to create a ticket for general discussion and hide these concerns under wraps

Fully agree, especially if Camerabits is interesting in better understand what their (past/future) customers are willing to pay to continue using PM.

I would recommend to Camerabits to first and foremost work on its communication strategy. I think many of the comments in this section are due to us [me] (your customers) not understanding what to expect in the future (beyond having to pay more) from Camerabits and failing to identify whether this future aligns with ours [mine].
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Offline sydlow

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Re: Subscription Model
« Reply #151 on: April 03, 2024, 03:52:13 AM »
…The technical team will not be responding to sales related conversations moving forward and hope you are able to resolve your sales related issues via the sales channel.


Be great if the sales team chipped in on this discussion then!
I didn’t know there was a rule that this forum was only for technical questions.

Offline tempusrob

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Re: Subscription Model
« Reply #152 on: April 04, 2024, 01:31:42 PM »
Kirk, Jerry, Andrew, and the entire technical team eagerly await the opportunity to sustain meaningful dialogue in this forum, fostering further technical discussions for years to come.

With all due respect, this is super condescending.

More than a few people in this thread have tried to have a "meaningful dialogue" about what to expect in the "years to come" and it's a shame that y'all have not really made an effort to contribute to that discussion.

People just want to know what they're getting with what is a pretty drastic change in price.

If we should expect the same product at the same update and development cadence as years past, just say so. Plainly. "We're raising the price to match what we feel is the value PM provides and to more appropriately compensate our developers." I couldn't be mad at that! I do the same in my own business.

Or if you've got a roadmap of how PM and its development is going to change, then one month out from the big change that was announced last fall would be a pretty good time to bring that out.

Offline samknutson

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Re: Subscription Model
« Reply #153 on: April 21, 2024, 05:16:52 PM »
TL;DR The proposed prices are too high
<snip>
Now we're in the position of facing a sizeable subscription or a huge increase in the perpetual licence. Unfortunately in my view PM is too late to the table. Many if not most customers will have Creative Cloud subscriptions and be comparing value for money. My Adobe photography plan includes two alternatives to PM, Bridge and Lightroom, which are effectively 'free' with Photoshop and all for a much lower subscription. Both are capable of replacing PM for many users. Of course there are some unique features in PM which will be indispensable to some but they may well be a relatively small percentage of the customer base. For everyone else there are alternatives they're already paying for. I'd be happy with a subscription fee of 30% of the intended one and would call that fair value. Otherwise I'll be running 6 into the ground while checking in from time to time to see if genuinely useful and unique new features appear with sufficient frequency to tun my head and woo me back. In the meantime, thanks to all at Camera Bits, it's been great.

Tom is spot on here! My compare is the Adobe Photography Plan which is a must have.  I have not heard one good reason to switch.  I am looking harder at my workflow and how I would replace Photo Mechanic if I need to.  I am also lobbying adobe to deliver the capabilities I use in Ingest in an easy to use feature in Lightroom Classic.  Other tools like Fast Raw Viewer may work and I am exploring some new offering.  The frustrating thing I was was happy in fact recommending PM to people and would have just kept buying the new versions if they had kept the status quo but now don't feel the company is behaving well.  Too often these shifts precede a change in ownership that doesn't go well for customers.  The pricing for the new models is simply too high and the communication has been very poor.  PM is the performance tires not the car.

Offline neil@dg28.com

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Re: Subscription Model
« Reply #154 on: April 23, 2024, 03:52:40 AM »
I have moved over to the subscription model and have paid for my first year. I use Photo Mechanic all day every day and the price appears to me to be absolutely fine given the position that the software occupies in my working life. I am looking forward to some developments and hope that what we get is very much what we always have done - evolution rather than revolution.

Offline bwana

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Re: Subscription Model
« Reply #155 on: April 23, 2024, 04:01:42 AM »
I have moved over to the subscription model and have paid for my first year. I use Photo Mechanic all day every day and the price appears to me to be absolutely fine given the position that the software occupies in my working life. I am looking forward to some developments and hope that what we get is very much what we always have done - evolution rather than revolution.
Would you mind listing the new features that came with moving to the subscription model, as compared Photo Mechanic Version 6.0, build 7102?

Offline neil@dg28.com

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Re: Subscription Model
« Reply #156 on: April 23, 2024, 06:00:20 AM »
I have moved over to the subscription model and have paid for my first year. I use Photo Mechanic all day every day and the price appears to me to be absolutely fine given the position that the software occupies in my working life. I am looking forward to some developments and hope that what we get is very much what we always have done - evolution rather than revolution.
Would you mind listing the new features that came with moving to the subscription model, as compared Photo Mechanic Version 6.0, build 7102?
I am not aware of any. The dock icon is different and it is no longer called Photo Mechanic 6 but that's not really why I switched. The point is that Camera Bits and their software are the core of my workflow and if my paying a tiny percentage of my business turnover a year enables them to develop the application then I'm fine with that. I see it as an investment.

I still have a copy of PM6 on each of my Macs but I am now using the latest subscription version on my two frontline machines. I really hope that everyone who relies on PM as heavily as I do goes for the new option.

Offline bwana

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Re: Subscription Model
« Reply #157 on: April 23, 2024, 06:13:16 AM »
I have moved over to the subscription model and have paid for my first year. I use Photo Mechanic all day every day and the price appears to me to be absolutely fine given the position that the software occupies in my working life. I am looking forward to some developments and hope that what we get is very much what we always have done - evolution rather than revolution.
Would you mind listing the new features that came with moving to the subscription model, as compared Photo Mechanic Version 6.0, build 7102?
I am not aware of any. The dock icon is different and it is no longer called Photo Mechanic 6 but that's not really why I switched. The point is that Camera Bits and their software are the core of my workflow and if my paying a tiny percentage of my business turnover a year enables them to develop the application then I'm fine with that. I see it as an investment.

I still have a copy of PM6 on each of my Macs but I am now using the latest subscription version on my two frontline machines. I really hope that everyone who relies on PM as heavily as I do goes for the new option.
Sorry, but I'm not here to sponsor them and spending money unnecessarily is irresponsible.

Realistically, unless they come up with a respectable upgrade pricing I'll stick with 6 until something else comes along.

Offline Max Lemesh

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Re: Subscription Model
« Reply #158 on: April 23, 2024, 02:23:50 PM »
Transparency would go a long way.

The subscription version has been up for almost month and a half, but there is still no updates thread for that version of PM here on forum.

Offline mklass

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Re: Subscription Model
« Reply #159 on: Yesterday at 09:27:22 PM »
Wow. I did not even know a Subscription Model had been implemented!

I've been using PM or PM+ for almost 20 years, and have upgraded consistently.

I have not received any communication from Camera Bits regarding a change in licensing, pricing and plans.

I just happened to stubble across this thread.

Normally, I have commended Camera Bits for their communications, but now I wonder what is going on.