Author Topic: Photo Mechanic not rendering RAW Images properly CR3 files from R5MKii  (Read 3974 times)

Offline stb11987

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Anyone having issues with photo mechanic rendering RAW images from the R5MKii? (CR3 format) All my images are not rendering properly. I have consulted with Canon and they confirm the camera is working as expected, but when I view the images in Windows using photo mechanic, the images are not viewable at all. I can see and edit the images fine in Lightroom. See attached Screenshot. I would like to use photo mechanic for workflow and just purchased it today.  I would hate to have to jump to another product.

I had previously worked with an Canon EOS R, and those RAW Images are fine in photo mechanic. 

See attachment.  It can find the files, but they are all grey.


Offline ahoward

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Re: Photo Mechanic not rendering RAW Images properly CR3 files from R5MKii
« Reply #1 on: August 27, 2024, 09:45:32 AM »
Were the images created with the HDR-PQ mode enabled?

Offline stb11987

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Re: Photo Mechanic not rendering RAW Images properly CR3 files from R5MKii
« Reply #2 on: August 27, 2024, 12:37:59 PM »
yes...

Offline ahoward

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Re: Photo Mechanic not rendering RAW Images properly CR3 files from R5MKii
« Reply #3 on: August 27, 2024, 12:47:26 PM »
yes...
Please see the reply from MNeipris (a former Camera Bits technical support agent) in this thread: https://forums.camerabits.com/index.php?topic=16092.msg78535#msg78535

Offline stb11987

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Re: Photo Mechanic not rendering RAW Images properly CR3 files from R5MKii
« Reply #4 on: August 27, 2024, 12:54:27 PM »
great info...thank you....I'll give it a go!  Cheers!