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Conflict between CD Burn and Mcafee
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NeilR:
I seem to be getting a conflict here, where the burn will just stop incrementing pct complete at some point. If I disable Mcafee I don't have a problem. Is this a known issue? This seems to be related to explorer.exe because it gets hung up too, as well as anything that probably interfaces with explorer. For example, I cannot open Services to stop jobs before I try to shut my machine down... and it does not always shut down properly when this happens.
I have used Nero 6 for years, and just upgraded to Nero 8 (latest and greatest just released). Never seen this with Nero.
Any suggestions would be appreciated. I don't like to turn off Mcafee in order to get something done.
Any other reports of this problem? I know these thigns are sometimes configuration dependent and it may be some 3rd process or some app's integration into explorer that is causing the problem.
Regards,
Neil
Kirk Baker:
Neil,
--- Quote from: NeilR on October 08, 2007, 05:13:55 AM ---I seem to be getting a conflict here, where the burn will just stop incrementing pct complete at some point. If I disable Mcafee I don't have a problem. Is this a known issue? This seems to be related to explorer.exe because it gets hung up too, as well as anything that probably interfaces with explorer. For example, I cannot open Services to stop jobs before I try to shut my machine down... and it does not always shut down properly when this happens.
I have used Nero 6 for years, and just upgraded to Nero 8 (latest and greatest just released). Never seen this with Nero.
Any suggestions would be appreciated. I don't like to turn off Mcafee in order to get something done.
Any other reports of this problem? I know these thigns are sometimes configuration dependent and it may be some 3rd process or some app's integration into explorer that is causing the problem.
--- End quote ---
We use a third-party library for disc burning since the one supplied by Microsoft is so poor in its feature set. It is called StarBurn and it is created by a company called RocketDivision. Generally their software is fairly well-written and highly compatible but there are some folks using PM that have some puzzling problems when burning discs. None are exactly like yours, but they are problems nonetheless.
I have never been able to reproduce any reported problems with any of our systems so I have been unable to address any issues.
Do you have any shell extensions installed on your system?
-Kirk
NeilR:
--- Quote from: Kirk Baker on October 08, 2007, 06:56:48 AM ---Neil,
Do you have any shell extensions installed on your system?
-Kirk
--- End quote ---
I was afraid you'd ask :-[
-ViewExif
- OPanda
- PKZip
- Winzip
- Funduc Search and Replace
- Wsftp
- iView Media Pro Import
Everything seems to add to the shell these days.
Neil
Kirk Baker:
Neil,
--- Quote from: NeilR on October 08, 2007, 11:25:51 PM ---
--- Quote from: Kirk Baker on October 08, 2007, 06:56:48 AM ---Do you have any shell extensions installed on your system?
--- End quote ---
I was afraid you'd ask :-[
-ViewExif
- OPanda
- PKZip
- Winzip
- Funduc Search and Replace
- Wsftp
- iView Media Pro Import
Everything seems to add to the shell these days.
--- End quote ---
We don't ;) We install a shell menu, but it doesn't extend the shell namespace.
Can you disable them one-by-one and see if burning capability improves?
-Kirk
NeilR:
I wasn't making the same distinction you were; I don't know what that stuff does to Explorer.
It would be very time consuming to go through that problem resolution regimen because it is very inconsistent. I might make it all the way through a DVD or two, then have the 3rd fail. Or maybe the first will fail. I'll see what I can do.
Neil
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