No Picture if i send an E-MAIL threw Photo Mechanics with OUTLOOK 2007

[Fotograf-BL]

Hello,
i have a great problem and I don't know why!

If i use Outlook 2007 to send picture to people, no picture is send, only the text.

and if I use Thunderbird, everything is good. Picture and text is send to the other person, but no
adress book is available.

Can somebody help me, that one of the two programms will work full? (i prefere outlook)

Nice wishes, Marc

[Kirk Baker]

Marc,

i have a great problem and I don't know why!

If i use Outlook 2007 to send picture to people, no picture is send, only the text.

and if I use Thunderbird, everything is good. Picture and text is send to the other person, but no
adress book is available.

Can somebody help me, that one of the two programms will work full? (i prefere outlook)

When you have PM set to review the email before sending do you see that the images have been attached to the email?

-Kirk

[Fotograf-BL]

Hello, i don't know, but:

if i send the picture to my own adress and as bcc to the customer, in outlook i have all the pictures, but in all other e-mail clients there are no emails.

There is only a winmail.dat or no file.

[Kirk Baker]

Hello, i don't know, but:

if i send the picture to my own adress and as bcc to the customer, in outlook i have all the pictures, but in all other e-mail clients there are no emails.

There is only a winmail.dat or no file.

It sounds like a configuration problem with your Outlook 2007 application.  What happens if you manually attach image files to an email in Outlook 2007 and send the email?

-Kirk

[Fotograf-BL]

there is no problem. it do without a problem!

[Kirk Baker]

there is no problem. it do without a problem!

OK, then we're going to have to figure out why your attachments are turning into winmail.dat files.  I'll see if I can find out anything with a few Internet searches.

-Kirk

[Fotograf-BL]

oh, thanks, this would be nice, because than i can youse my adress book normaly...

Bute remember: winmail.dat only was shown by one friend of mine. Another said, that there was no
attachment. Only my wirds wich i have written in the text box.

Thanks a lot!

[Kirk Baker]

oh, thanks, this would be nice, because than i can youse my adress book normaly...

Bute remember: winmail.dat only was shown by one friend of mine. Another said, that there was no
attachment. Only my wirds wich i have written in the text box.

Try this first:

http://office.microsoft.com/en-us/outlook/HA101530181033.aspx

Then see if it works any better.

-Kirk

[Fotograf-BL]

Ok, there was HTML in use!

[Kirk Baker]

Ok, there was HTML in use!

Does that mean your problem is solved?

-Kirk

[Fotograf-BL]

no, sorry for my bad english ;-)

This should only mean, that html is in use, so that it should function, but it dosen't.

[Kirk Baker]

no, sorry for my bad english ;-)

This should only mean, that html is in use, so that it should function, but it dosen't.

OK, so what does it do now?

We have many customers that use Outlook 2007 with the Send Photos via email function and it works fine for them.  There has to be some sort of configuration issue on your end.  I don't know what it would be however.

-Kirk

[Fotograf-BL]

can you give me your email adress and i will send you an email with outlook 2007 - so that you'll see what happens