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Author Topic: PM 6.1, last beta, upload problem  (Read 7655 times)

Offline oryk

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PM 6.1, last beta, upload problem
« on: April 16, 2009, 07:45:48 AM »
Hello Kirk,

I can reproduce the following problem:

I try to upload a JPEG, saved from CANON .CR2 (RAW). If the file upload stalls (in the case of a broken line) I klick <ok> in the warning window. If the line is ok I mark the file in the UPLOAD-POPUP window and try to resend the file (<resend queue> button). Now the fileextension changes from .JPG to .CR2 and now PM sends the RAW.





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Offline Kirk Baker

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Re: PM 6.1, last beta, upload problem
« Reply #1 on: April 16, 2009, 07:53:37 AM »
Oryk,

Quote from: oryk on April 16, 2009, 07:45:48 AM
I can reproduce the following problem:

I try to upload a JPEG, saved from CANON .CR2 (RAW). If the file upload stalls (in the case of a broken line) I klick <ok> in the warning window. If the line is ok I mark the file in the UPLOAD-POPUP window and try to resend the file (<resend queue> button). Now the fileextension changes from .JPG to .CR2 and now PM sends the RAW.

With which Uploader template?  FTP?

-Kirk
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Offline oryk

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Re: PM 6.1, last beta, upload problem
« Reply #2 on: April 16, 2009, 01:44:42 PM »
Kirk,

yes, with FTP.
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Offline oryk

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Re: PM 6.1, last beta, upload problem
« Reply #3 on: April 17, 2009, 10:42:14 PM »
Kirk,

beta0417 does not help.
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Offline Kirk Baker

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Re: PM 6.1, last beta, upload problem
« Reply #4 on: April 17, 2009, 11:49:58 PM »
Oryk,

Quote from: oryk on April 17, 2009, 10:42:14 PM
beta0417 does not help.

We didn't have time to investigate your issue before we made the new beta release.

Please post a screenshot of your settings.

-Kirk
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Offline oryk

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Re: PM 6.1, last beta, upload problem
« Reply #5 on: April 18, 2009, 09:52:57 AM »
Kirk,

here my screenshot:




[attachment deleted by admin]
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Offline oryk

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Re: PM 6.1, last beta, upload problem
« Reply #6 on: April 22, 2009, 01:19:26 AM »
Kirk,

did you change anything in beta 6 apropos of my problem ?
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Offline Kirk Baker

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Re: PM 6.1, last beta, upload problem
« Reply #7 on: April 22, 2009, 06:38:36 AM »
Quote from: oryk on April 22, 2009, 01:19:26 AM
Kirk,

did you change anything in beta 6 apropos of my problem ?

No, not yet.

Does this happen extremely frequently for you?

-Kirk
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Offline oryk

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Re: PM 6.1, last beta, upload problem
« Reply #8 on: April 24, 2009, 01:21:40 AM »
Kirk,

not extremley frequently, but internet connection in german sports facilities often are labile.
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Offline Kirk Baker

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Re: PM 6.1, last beta, upload problem
« Reply #9 on: April 24, 2009, 07:38:46 AM »
Quote from: oryk on April 24, 2009, 01:21:40 AM
not extremley frequently, but internet connection in german sports facilities often are labile.

So when you get the stall warning, do you delete the item from the upload queue and resubmit it from the contact sheet?  Or do you click on the item and then click on the resume button?

Can you post a series of screen shots detailing the operations that you do in order to get this issue to happen?

Thanks,

-Kirk
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Offline oryk

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Re: PM 6.1, last beta, upload problem
« Reply #10 on: April 25, 2009, 12:05:28 AM »
Hi Kirk, hi everyone,

I click on the item and then click on the resume button.

Is there anybody else who can reproduce the problem ?
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